National Association of Latino Healthcare Executives · 14 hours ago
Program Manager IV
The National Association of Latino Healthcare Executives is seeking a Program Manager IV to oversee medium-to-large scale programs with multiple workstreams and strategic business goals. The role involves managing program outcomes, coordinating resources, monitoring compliance, and engaging with stakeholders to ensure program success.
Health CareHospitalMedical
Responsibilities
Promotes learning in others by proactively providing and/or developing information, resources, advice, and expertise with coworkers and members; builds relationships with cross-functional/external stakeholders and customers
Listens to, seeks, and addresses performance feedback; proactively provides actionable feedback to others and to managers
Pursues self-development; creates and executes plans to capitalize on strengths and develop weaknesses; leads by influencing others through technical explanations and examples and provides options and recommendations
Adopts new responsibilities; adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; champions change and helps others adapt to new tasks and processes
Facilitates team collaboration to support a business outcome
Completes work assignments autonomously and supports business-specific projects by applying expertise in subject area and business knowledge to generate creative solutions; encourages team members to adapt to and follow all procedures and policies
Collaborates cross-functionally and/or externally to achieve effective business decisions; provides recommendations and solves complex problems; escalates high-priority issues or risks, as appropriate; monitors progress and results
Supports the development of work plans to meet business priorities and deadlines; identifies resources to accomplish priorities and deadlines
Identifies, speaks up, and capitalizes on improvement opportunities across teams; uses influence to guide others and engages stakeholders to achieve appropriate solutions
Manages medium-to-large-scale programs or components with multiple workstreams and strategic business goals across departments, functions, or regions with responsibility and accountability for achieving program outcomes from initiation to close-out in an extended or open ended time frame
Develops, analyzes, and manages increasingly complex program plans which include scope identification and management, schedule, inter-dependencies, and resource forecast
Manages and monitors program financials for medium-to-large-scale programs
Monitors program performance to ensure programs effectively deliver maximum long term value or benefit to the organization, and makes adjustments as needed in an uncertain environment where scope may be fluid
Manages program activities related to organizational change management (e.g., development and execution of user adoption, implementation, and training plans) as defined by the program
Drives allocation of resources, establishes schedules, and task assignments to ensure established program management practices are in place
This role may perform project management duties in addition to program management responsibilities
Leads the work of program team members
Requests and coordinates internal and/ or external resources based on the alignment of team member skills and program demands
Promotes program vision and objectives with program team
Proactively monitors and identifies program risks, issues, and trigger events by developing mitigation plans and strategies; and resolving or escalating risks or issues as appropriate
Monitors adherence of program activities to policies and procedures by ensuring program plans and team members follow KP, departmental, and/or business line policies and procedures
Ensures the alignment, buy-in, and coordination of diverse program stakeholders by building rapport with stakeholder teams, third party vendors, and senior management; and clarifying accountability and authority across stakeholders
Identifies and works closely with stakeholders, ensuring all appropriate stakeholders are represented and included
Provides insight to key stakeholders and program sponsors by developing program goals, setting the prioritization of deliverables, discussing involvement of business processes (e.g. program change management, communication) and facilitating decisions necessary for program delivery
Communicates tough issues to stakeholders while maintaining an independent opinion, providing recommendations, delivering presentations, and providing reports to various senior audiences
Engages with senior stakeholders to identify long term value to the organization and define success
Assists with reviews of vendor performance levels and ensures service level agreements are met
Partners with Procurement and/or Legal to develop service level and/or scope of work agreements as appropriate
Assists with contract negotiations with vendors and reviews program invoices submitted by vendors for accuracy
Qualification
Required
Manages medium-to-large scale programs or components with multiple workstreams and strategic business goals across departments, functions, or regions with responsibility and accountability for achieving program outcomes from initiation to close-out in an extended or open-ended time frame
Leads the work of program teams by coordinating and monitoring internal and/or external resources
Proactively monitors and identifies program risks, issues, and trigger events by developing mitigation plans and strategies
Monitors compliance of program activities by ensuring program plans and team members adhere to relevant policies and procedures
Ensures the alignment, buy-in, coordination, and support of diverse program stakeholders
Assists with reviews of vendor performance levels, ensures service level agreements are met, and assists with contract negotiations with vendors
Promotes learning in others by proactively providing and/or developing information, resources, advice, and expertise with coworkers and members; builds relationships with cross-functional/external stakeholders and customers
Listens to, seeks, and addresses performance feedback; proactively provides actionable feedback to others and to managers
Pursues self-development; creates and executes plans to capitalize on strengths and develop weaknesses; leads by influencing others through technical explanations and examples and provides options and recommendations
Adopts new responsibilities; adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; champions change and helps others adapt to new tasks and processes
Facilitates team collaboration to support a business outcome
Completes work assignments autonomously and supports business-specific projects by applying expertise in subject area and business knowledge to generate creative solutions; encourages team members to adapt to and follow all procedures and policies
Collaborates cross-functionally and/or externally to achieve effective business decisions; provides recommendations and solves complex problems; escalates high-priority issues or risks, as appropriate; monitors progress and results
Supports the development of work plans to meet business priorities and deadlines; identifies resources to accomplish priorities and deadlines
Identifies, speaks up, and capitalizes on improvement opportunities across teams; uses influence to guide others and engages stakeholders to achieve appropriate solutions
Develops, analyzes, and manages increasingly complex program plans which include scope identification and management, schedule, inter-dependencies, and resource forecast
Manages and monitors program financials for medium-to-large-scale programs
Monitors program performance to ensure programs effectively deliver maximum long term value or benefit to the organization, and makes adjustments as needed in an uncertain environment where scope may be fluid
Manages program activities related to organizational change management (e.g., development and execution of user adoption, implementation, and training plans) as defined by the program
Drives allocation of resources, establishes schedules, and task assignments to ensure established program management practices are in place
This role may perform project management duties in addition to program management responsibilities
Requests and coordinates internal and/or external resources based on the alignment of team member skills and program demands
Promotes program vision and objectives with program team
Monitors adherence of program activities to policies and procedures by ensuring program plans and team members follow KP, departmental, and/or business line policies and procedures
Builds rapport with stakeholder teams, third party vendors, and senior management; and clarifies accountability and authority across stakeholders
Identifies and works closely with stakeholders, ensuring all appropriate stakeholders are represented and included
Provides insight to key stakeholders and program sponsors by developing program goals, setting the prioritization of deliverables, discussing involvement of business processes (e.g. program change management, communication) and facilitating decisions necessary for program delivery
Communicates tough issues to stakeholders while maintaining an independent opinion, providing recommendations, delivering presentations, and providing reports to various senior audiences
Engages with senior stakeholders to identify long term value to the organization and define success
Partners with Procurement and/or Legal to develop service level and/or scope of work agreements as appropriate
Assists with contract negotiations with vendors and reviews program invoices submitted by vendors for accuracy
Company
National Association of Latino Healthcare Executives
The National Association of Latino Healthcare Executives is a hospital and healthcare organization.