AGCO Corporation · 5 hours ago
Technical Service Specialist
Hesston, KS
Full-time
Hybrid
Mid Level
3+ years expAGCO Corporation is a global leader in agricultural solutions, seeking a Technical Service Specialist to join their Global Center of Excellence team in Jackson, MN. The role involves providing troubleshooting and technical support to AGCO dealers, collaborating with cross-functional teams, and delivering product training and service reviews.
AgricultureFarmingInnovation ManagementManufacturing
Responsibilities
Handle technical inquiries received through web, video, and phone channels, addressing dealer questions on AGCO machinery performance, reliability, product features, and service processes
Communicate directly with dealer service managers and technicians, providing timely and accurate technical support
Investigate machinery issues using tools such as AGCO Tech Connect, Salesforce, technical publications, diagnostic systems, and conduct field/dealer visits when needed
Collaborate with cross‑functional teams including engineering, marketing, and other technical service specialists to identify and implement effective solutions
Deliver clear technical communication, including responses in AGCO Tech Connect and phone support, and occasionally present product performance reviews or leading service training sessions for dealer personnel
Qualification
Required
High School Diploma required, with 3+ years of AA/BA-level education or equivalent practical experience in agricultural, heavy-duty, or automotive equipment diagnostics
Hands-on diagnostic support experience with agricultural, heavy-duty, and/or automotive equipment, or closely related systems
Proficient in using diagnostic tools, including Volt-Ohm Meters (VOM), CAN bus systems, and OBD / OBD II diagnostic interface equipment
Strong troubleshooting skills across electronic, hydraulic, and powertrain systems in agricultural, automotive, or heavy-duty equipment
Preferred
Associate or bachelor's degree preferred, especially in Agricultural Technology, Mechanical Technology, or a related agriculture field
Benefits
Health care and wellness plans
Dental and vision plans
Flexible and virtual work options (where available)
401(k) Savings Plan with company match
Employee Stock Purchase Plan offering eligible employees the ability to purchase AGCO stock at a discounted price
Paid holidays and paid time off
Health savings and flexible spending accounts
Reimbursement for continuing education
Life insurance and other supplemental insurance plans
Company
AGCO Corporation
AGCO (NYSE: AGCO) is a global leader in the design, manufacture and distribution of agricultural machinery and precision ag technology.
10001+ employees
H1B Sponsorship
AGCO Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (24)
2023 (23)
2022 (22)
2021 (16)
2020 (22)
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
Tractors and Farm Equipment
2020-10-16Post Ipo Equity
1992-04-16IPO
Leadership Team
Eric Hansotia
Chairman, President and CEO
Damon Audia
Senior Vice President & Chief Financial Officer
Recent News
2026-01-16
Company data provided by crunchbase