NAFSA: Association of International Educators · 7 hours ago
Temporary Summer Programs International Advising Assistant
Boston, MA
Full-time
Onsite
New Grad, Entry Level
$23/hr - $23/hrBerklee College of Music is seeking a Temporary Summer Programs International Advising Assistant to provide administrative and communications support for its international student population. The role involves assisting with immigration-related inquiries, processing student documentation, and maintaining communication with international students.
CharityEducationNon Profit
Responsibilities
Assisting with answering basic immigration-related inquiries from prospective students through email, telephone, and occasional Zoom meetings
Making prompt and effective contacts to assure that service-level goals are met (e.g., response time)
Maintaining outreach correspondence with the existing Summer Program international student body to ensure visa requirements are appropriately followed
Processing student documentation for Form I-20 requests, completing initial review of the file, and sending students' digital Form I-20 once created
Supporting the Aspire: Five-Week check-in scheduled for July 5, 2026
Assuming additional responsibilities as needed
Qualification
Required
Bachelor's degree preferred; Demonstrated interest in international higher education and/or international affairs, global studies, or a related field preferred
Strong written and oral communication skills with ability to clearly and concisely explain policies and procedures by phone, virtually, and by email to students and families with varying levels of English proficiency
Customer service-oriented attitude
Ability to maintain professional composure and represent the department in a friendly, helpful manner, especially for sensitive cases that have been escalated from the customer service team
Demonstrated ability to work with a diverse global student population
Strong organizational, administrative, and analytical skills that require meticulous attention to detail
Must be comfortable using standard office hardware and software, e.g., Apple OSX, Google Suite (Google Docs, Sheets, Drive, etc.), Word, and Excel
Preferred
Salesforce CRM experience
Familiarity with music or other performing arts
Knowledge of a language other than English
Company
NAFSA: Association of International Educators
NAFSA: Association of International Educators is the world's largest nonprofit association dedicated to international education and exchange.
Founded in 1948
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Gilbert D.
Chief Financial Officer
Alan Williams
Chief Operating Officer
Recent News
2025-08-11
Business Standard India
2025-08-05
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