Iowa Lakes Electric Cooperative · 2 weeks ago
Customer Care and Billing Representative
Estherville, IA
Full-time
Onsite
Entry Level
$23.15/hr - $28.04/hr
2+ years expIowa Lakes Electric Cooperative is seeking qualified candidates for the position of Customer Care and Billing Representative. The role involves assisting in the accurate billing of energy accounts, providing excellent customer service to member-owners, and interpreting cooperative policies and procedures.
ElectronicsEnergyNon Profit
Responsibilities
Assist in the accurate and timely billing of the Cooperative’s Energy Accounts Receivable and processing of billing transactions
To provide excellent customer service to our current and future member-owners
To effectively interpret the Cooperative’s policies, rates, billing procedures and related information to our member-owners
To assist with other administrative and/or clerical functions as determined necessary
Qualification
Required
Strong communication skills
Excellent interpersonal skills
Ability to prioritize and manage tasks with unlimited interruptions
Proficiency in Microsoft Word and Excel
Gain full knowledge of the Cooperative's fully integrated software system
Pre-employment drug test required
Preferred
Post high school education in accounting or business
Two to three years of general office experience
Benefits
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Tuition reimbursement
Company
Iowa Lakes Electric Cooperative
Iowa Lakes Electric Cooperative is an electric power company that offers reliable energy and services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Ryan Craig
President & CEO
Company data provided by crunchbase