Nomad · 1 week ago
Financial Operations Support Specialist
Denver, CO
Full-time
Hybrid
Mid Level
$28/hr - $36/hr
3+ years expNomad is a company dedicated to transforming real estate and financial technology by eliminating friction from the long-term rental experience. The Financial Operations Support Specialist will manage day-to-day operational accounting and serve as a liaison for property owners and residents, ensuring accurate bookkeeping and addressing customer issues.
Information TechnologyInternetProperty ManagementReal Estate
Hiring Manager
Will O.
Responsibilities
Conduct property-level bookkeeping duties in AppFolio, including:
Rent collection, check processing, and security deposit returns
Internal accounting requests (issuing concessions, refunding tenants, etc.)
Assist with collections and delinquencies
Be an owner and resident liaison:
Explain income statements to owners
Process financial agreements
Handle escalated customer issues
General auditing responsibilities:
Conduct bank reconciliations
Use reports to investigate financial discrepancies
Improve bookkeeping accuracy
Qualification
Required
3+ years of customer-facing work experience
High attention to detail, particularly as it relates to numbers
Strong communication skills (written and verbal) and experience handling escalated customer issues
Critical thinking to problem-solve customer issues
An ability to prioritize and handle multiple requests in a fast-paced environment
Comfortable working independently and closely with our team, while also collaborating cross-functionally
An ability to creatively evolve processes
A deep curiosity to ask questions, learn new things, and be open to feedback
Preferred
A bachelor's degree is preferred (or additional equivalent work experience)
Property management softwares (AppFolio, Buildium, Yardi, etc.)
AI tools (ChatGPT, Claude, etc.)
GSuite software (specifically Google Sheets)
Accounting or bookkeeping softwares (QuickBooks, BILL, Stripe, etc)
CRM experience (Hubspot, Salesforce, etc.)
Property Manager
Assistant Community Manager
Customer Success Specialist
Collections Specialist
Bookkeeper
Associate Banker
Start-up environment experience
Benefits
Medical, Dental & Vision Insurance Plans: Comprehensive coverage to keep you and your family healthy.
Team Bonding Outings and Volunteer Days: Opportunities to connect and give back to the community.
Dog-Friendly Office: Because we know pets are family too!
11 Paid Company Holidays: Including a dedicated Mental Health Day.
Company Equity: Become a part owner of Nomad and share in our success.
Short-Term & Long-Term Disability: Supporting you when life throws curveballs.
MacBook Air or PC: Plus, an equipment budget to set you up for success.
Sick, Parental, and Generous Paid Time Off: Work-life balance matters to us.
Nomadic Anniversary Rewards: Celebrate milestones with rewards ranging from paid yearly events to a 4-week sabbatical.
Discounted Employee Brokerage Rates: Helping you buy or sell a home with ease.
Company
Nomad
Nomad is an online real estate management that offers guaranteed rent and long-term leases.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$29.1MKey Investors
SVB CapitalKickstart
2024-03-31Series A· $5.5M
2022-02-16Series A· $20M
2021-05-28Seed· $2.4M
Leadership Team
Matt Thelen
Co-founder
Company data provided by crunchbase