FIS · 3 hours ago
Implementation Manager - Card Solutions
US WI MKE 4900
Full-time
Onsite
Senior Level
7+ years expFIS is a leading company in the finance sector, focused on delivering innovative payment solutions. The Implementation Manager will oversee client onboarding activities and manage a team to ensure successful project completion in the Credit Issuing Solution.
BankingFinancial ServicesFinTechPayments
Responsibilities
Manage end-to-end client onboarding activities, including migrations, mergers, acquisitions, and conversions
Lead conversion strategy by reviewing plans, timelines, risks, and operational readiness, and advising clients on best practices
Collaborate with client and internal teams (Product, QA, PM, Implementation) to align deliverables, understand legacy systems, and ensure accurate data transformation
Provide feedback on product and tool enhancements, and maintain documentation such as mapping specs, validation reports, and process guides
Deliver structured status updates, track issues, and act as an escalation point—executing triage, resolution, and clear paths to green
Oversee high‑visibility, complex credit projects requiring strategic solutions and new feature development
Partner with consulting leadership and project managers to align resources with budgets, schedules, and project goals
Monitor multiple projects, drive standardization, and contribute to process improvements
Lead, coach, and develop a team of professional services employees, including performance management and resource allocation
Work directly with cross‑functional credit stakeholders to ensure quality delivery for new and existing credit onboardings
Qualification
Required
Bachelor's degree in business administration or a related field, or the equivalent combination of education, training, or work experience
Typically, 7 or more years of experience in professional services, project management, or a related field, plus 3 or more years of people management responsibility
Credit and Payments technical acumen with an understanding of credit card EFT transaction processing, credit settlement and reconciliation, credit networks and licensing, parameter configuration as well as the onboarding and migration of new banks
Direct experience with project management processes and software industry standards (e.g., ISO, CMM, Six Sigma), along with an understanding of IT project methodologies and life cycles (e.g., conversions, incremental, rapid delivery, classic or traditional waterfall phases of analysis, design, development, testing, implementation)
Hands-on knowledge of ServiceNow (ticketing & workflow), Jira, and financial reporting & analysis (P&L, forecasting, demand & capacity planning)
Work experience with complex issue triage, investigation, UAT & production support, and problem resolution
Vocal leadership with a sense of urgency, initiative, ability to de-escalate, set clear expectations, manage team performance, build high morale, motivate and develop staff
Direct technical expertise with credit migrations, switches, deconversions, conversions, data mapping, and networks
Preferred
Product management and support experience
Experience with FIS Connex, P1C, Backoffice settlement applications (e.g., CMS Settlement, DataNavigator), CardPro, credit BIN expansions, mergers and name changes, and System Admin (table and parameter configuration)
Working knowledge of Microsoft SharePoint, JIRA, CIMS, and PowerPoint (creation of presentations/decks)
Benefits
A voice in the future of fintech
Always-on learning and development
Collaborative work environment
Opportunities to give back
Competitive salary and benefits
Company
FIS
FIS is a fintech firm that provides advance integrated banking, wealth management, risk and compliance, and other solutions.
10001+ employees
H1B Sponsorship
FIS has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Public CompanyTotal Funding
$10.5BKey Investors
Goldman Sachs
2025-05-01Post Ipo Debt· $8B
2022-07-06Post Ipo Debt· $2.5B
2018-05-22Post Ipo Equity
Leadership Team
Douglas McAllister
CEO | FIS Automotive Market Partner
Stephanie Ferris
CEO and President
Recent News
2026-01-23
Company data provided by crunchbase