BD · 2 days ago
Senior Director, Strategy & Transformation
BD is one of the largest global medical technology companies in the world. The Senior Director, Strategy and Transformation provides leadership for executing the strategic direction of Global Customer Services through program management, digital transformation, and continuous improvement principles.
Health CareMedical DeviceTechnical Support
Responsibilities
Execute on a comprehensive GCS strategy aligned with enterprise objectives and long-term growth ambitions
Lead strategic initiatives and transformation programs, ensuring delivery of substantial, quantifiable business outcomes
Foster a culture of innovation, agility, and collaboration that embraces change and accelerates organizational performance
Own the design and harmonization of global service delivery models, ensuring consistency across regions and business lines
Drive the development and implementation of technology platforms to enable global service models, with AI and automation at the forefront
Champion digital transformation initiatives that enhance service delivery through automation, data-driven decision-making, and advanced analytics
Sponsor and oversee the engineering of innovative solutions from concept to execution, ensuring alignment with strategic priorities
Define, maintain, and deploy BD Excellence frameworks and standardized processes across all service functions
Monitor operational performance and compliance KPIs, initiating corrective actions and ensuring adherence to global regulatory requirements
Conduct comprehensive process analyses to identify improvement opportunities and implement data-driven solutions for efficiency and quality
Lead the planning, execution, and governance of transformation projects, ensuring alignment with strategic objectives and delivery of measurable results
Develop and maintain a multi-year transformation roadmap, securing stakeholder engagement and resource alignment
Continuously evaluate and refine transformation methodologies to enhance effectiveness and scalability
Provide leadership to a organization, fostering a culture of accountability, collaboration, and high performance aligned with the GCS strategy
Engage, inspire, and develop diverse teams through clear communication, coaching, and succession planning to build organizational capability and resilience
Champion employee engagement initiatives, ensuring alignment with company values and driving a positive, innovative work environment across all regions
Qualification
Required
BA or BS in Business Administration, Marketing, Engineering, Information Technology, or related field, or equivalent additional relevant experience
Minimum of 12 years of experience in PMO, Service, CI industries or equivalent
Excellent organizational and time management skills, with the ability to prioritize tasks and handle multiple projects simultaneously
Exceptional communication and interpersonal skills, both written and verbal
Ability to collaborate effectively with diverse teams, build trust, and influence others
Proficiency in Microsoft Office Suite and other relevant software applications
Travel may be required as part of this role
Lean Six Sigma experience, or similar CI improvement methodologies preferred
Strategic vision and enterprise-level planning expertise
Transformation leadership and program management
Operational excellence and compliance oversight
Technology platform leadership (AI, automation, digital innovation)
Advanced data analytics and business intelligence
Change management and stakeholder engagement
Benefits
A valuable, competitive package of compensation and benefits programs
Rewards and recognition opportunities that promote a performance-based culture
Company
BD
BD helps advance clinical therapy with the process for patients and health care providers with innovative technology services and solutions.
H1B Sponsorship
BD has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (66)
2022 (4)
2021 (3)
Funding
Current Stage
Public CompanyTotal Funding
$540MKey Investors
Steris
2023-08-02Post Ipo Equity· $540M
1962-04-23IPO
Leadership Team
Recent News
2026-01-22
Medical Device Network
2026-01-22
Company data provided by crunchbase