St. Felix Pantry · 1 hour ago
Director of Operations
Rio Rancho, NM
Part-time
Onsite
Lead/Staff, Director/Executive
5+ years expSt. Felix Pantry is a vital community organization that has been supporting families in need since 1992. The Director of Operations is responsible for managing day-to-day operations, overseeing food procurement, and implementing programs while ensuring compliance with organizational policies and safety regulations.
Non-profit Organizations
Responsibilities
Provide overall supervision of operations staff, truck drivers, volunteers, and community service workers
Oversee and coordinate all Pantry programs, including the Mobile Food Pantry, Snack Pack Program, and other designated initiatives
Manage, train, and coach staff, volunteers, and community service workers on acceptable conduct in alignment with the Felician Core Values, in consultation with the Mission Integration leader
Ensure compliance with all St. Felix Pantry policies, procedures, rules, and regulations
Maintain Pantry facilities in a safe, clean, organized, and efficient manner daily
Organize Pantry layout and workflows to maximize efficiency and safety
Oversee food inventory, including scheduling, receiving, storage, distribution, and tracking of donated food and shipments from major donors
Oversee the entire food chain-sourcing, warehousing, and distribution
Maintain inventory of operational supplies and disposables
Review daily schedules and assign staff, volunteers, and community service workers to meet operational needs
Monitor employee work hours prior to payroll and authorize overtime in consultation with the President and CEO
Collaborate with the designated Safety Manager to ensure compliance with all federal, state, and local regulations, including licensing, fire inspections, and safety plans
Ensure food safety, handling, customer service, and operational procedures for all personnel
Communicate daily distribution priorities and available inventory to staff, volunteers, and community service workers
Ensure all required documentation is completed and maintained for operations staff, truck drivers, volunteers, and community service workers
Make written recommendations to the President and CEO regarding operational efficiency, program growth, and strategic improvements
Participate in strategic planning and provide input into the annual budget process
Attend staff meetings and contribute to the development and review/revise of Pantry policies and procedures
Maintain and keep Standard Operating Procedures (SOPs) and Safety Operations updated
Represent and support St. Felix Pantry at community events, outreach initiatives, food drives, and fundraising activities as directed by the President and CEO
Build and maintain strong relationships with food suppliers, donors, merchandisers, courts, and community partners to support Pantry growth and access to resources
Responsible for fleet maintenance and safety
Qualification
Required
Oversee the day-to-day operations, food procurement, and program implementation of St. Felix Pantry in accordance within established organizational policies and procedures
Provide overall supervision of operations staff, truck drivers, volunteers, and community service workers
Oversee and coordinate all Pantry programs, including the Mobile Food Pantry, Snack Pack Program, and other designated initiatives
Manage, train, and coach staff, volunteers, and community service workers on acceptable conduct in alignment with the Felician Core Values, in consultation with the Mission Integration leader
Ensure compliance with all St. Felix Pantry policies, procedures, rules, and regulations
Maintain Pantry facilities in a safe, clean, organized, and efficient manner daily
Organize Pantry layout and workflows to maximize efficiency and safety
Oversee food inventory, including scheduling, receiving, storage, distribution, and tracking of donated food and shipments from major donors
Oversee the entire food chain-sourcing, warehousing, and distribution
Maintain inventory of operational supplies and disposables
Review daily schedules and assign staff, volunteers, and community service workers to meet operational needs
Monitor employee work hours prior to payroll and authorize overtime in consultation with the President and CEO
Collaborate with the designated Safety Manager to ensure compliance with all federal, state, and local regulations, including licensing, fire inspections, and safety plans
Ensure food safety, handling, customer service, and operational procedures for all personnel
Communicate daily distribution priorities and available inventory to staff, volunteers, and community service workers
Ensure all required documentation is completed and maintained for operations staff, truck drivers, volunteers, and community service workers
Make written recommendations to the President and CEO regarding operational efficiency, program growth, and strategic improvements
Participate in strategic planning and provide input into the annual budget process
Attend staff meetings and contribute to the development and review/revise of Pantry policies and procedures
Maintain and keep Standard Operating Procedures (SOPs) and Safety Operations updated
Represent and support St. Felix Pantry at community events, outreach initiatives, food drives, and fundraising activities as directed by the President and CEO
Build and maintain strong relationships with food suppliers, donors, merchandisers, courts, and community partners to support Pantry growth and access to resources
Responsible for fleet maintenance and safety
Strong interpersonal skills with the ability to motivate, lead, and relate positively to customers, staff, volunteers, individuals, groups and partners
Ability to manage multiple priorities simultaneously in a professional and organized manner
Strong time-management and organizational skills, with the ability to meet deadlines under pressure
Consistently maintains a pleasant, respectful, and service-oriented attitude toward clients, staff, volunteers, and partners
Comfortable in a consensus-based work environment with shared decision-making responsibilities
This position requires both managerial and hands-on work
The position requires being able to lift 50 lbs
Preferred
Associates degree and five (5) years relevant experience preferred
Box truck driving experience a plus
Forklift certification a plus
Company
St. Felix Pantry
St. Felix Pantry is a nonprofit providing food, compassionate support, and referral services - transforming and empowering lives.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase