Kitchen Kettle Village · 2 hours ago
Guest Service Associate - The Harvest Cafe
Intercourse, Pennsylvania, Intercourse, PA, US
Full-time
Onsite
New Grad, Entry Level
$12/hr - $15/hrKitchen Kettle Village is seeking guest-focused team members for the Harvest Café. This role centers on spreading happiness by ensuring exceptional guest experiences and maintaining a clean and organized environment.
Food and BeverageRetailSales
Responsibilities
Accurately handle all money transactions, close registers, and reconcile cash at end of business day
Assist with opening and/or closing the Café as needed
Maintain cleanliness of dining room by clearing tables, disposing of trash, wiping tables, and sweeping floors
Assure guest satisfaction by greeting guests, visiting tables, responding to service issues with LEAP, gathering feedback, and providing Village information
Ensure front-of-house is clean and presentable through housekeeping duties, restroom checks, and stocking supplies
Complete operational logs (HACCP, Cleaning, Opening/Closing, First Aid, etc.) as requested
Demonstrate complete menu knowledge and share with guests
Build relationships with regular tour guides and bus drivers, learning their names and preferences
Exercise proper food handling procedures and maintain cleanliness of food serving lines and guest areas
Qualification
Required
Communication excellence
Teamwork orientation
Attention to detail
Confidentiality
Problem solving skills
Stress management/composure
Coachability
Ability to adapt to changing environment
Benefits
20% discount at all Kitchen Kettle Foods and Burnley Enterprise shops
Employee fun days
Learning and development opportunities
Company
Kitchen Kettle Village
Kitchen Kettle Village is a seller of homemade baked foods and meat.
Founded in 1954
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Ken Kmieczak
Chief Financial Officer
Company data provided by crunchbase