ComResource · 1 day ago
Corporate Analyst - Help Desk
Columbus, OH, US
Full-time
Onsite
Entry Level
1+ years expComResource is looking for a Corporate Analyst – Help Desk. The role involves troubleshooting and supporting enterprise hardware, software, and device management across corporate and retail environments.
CRMInformation TechnologySoftware
Responsibilities
Troubleshoot Windows, Mac, Android, and iOS hardware/software issues
Image and deploy Mac and Windows laptops/desktops
Provide Active Directory 2nd-tier escalation support
Manage SCCM, Jamf, and AirWatch distribution systems
Support Microsoft Systems Management Server (SMS)
Support Microsoft InTune (Endpoint Manager)
Manage incidents through Jira Service Management
Qualification
Required
1–3 years desktop support experience
Experience with PC/Mac support in distributed environments
Experience with SCCM, JAMF, SMS, Microsoft InTune (Endpoint Manager)
Active Directory support experience
Experience with Jira Service Management
Preferred
Experience supporting retail store environments
Company
ComResource
ComResource is one of IBM's preferred Business Partners in the the IBM Sterling Solutions.
201-500 employees
H1B Sponsorship
ComResource has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
2020 (3)
Funding
Current Stage
Growth StageLeadership Team
Monica Pennington
Director, Data Solutions / Chief Branding & Communications Officer
Company data provided by crunchbase