Perimeter Solutions · 2 hours ago
Insides Sales Manager
St Louis, MO
Full-time
Onsite
Mid, Senior Level
2+ years expPerimeter Solutions is a company focused on the fire protection industry, and they are seeking an Inside Sales Manager to cultivate customer relationships and lead sales initiatives. This role involves managing a team of Inside Sales Specialists, overseeing account management, and collaborating with cross-functional teams to support sales strategies and customer satisfaction.
ChemicalManufacturingOil and Gas
Responsibilities
Manage and grow a portfolio of existing customer accounts
Respond to inbound inquiries and proactively reach out to potential customers
Prepare quotes, process orders, and follow up to ensure customer satisfaction
Investigate and resolve any price discrepancies and distributor sales issues promptly
Educate customers on product offerings and track customer preferences to support sales initiatives
Lead, coach, and develop a team of Inside Sales Specialists to achieve performance goals
Conduct regular performance reviews and provide ongoing feedback and training
Establish and refine sales processes to improve efficiency and customer experience
Collaborate with cross-functional teamsincluding Marketing, Finance, and Operationsto align on sales strategies and resolve customer or order-related challenges
Build and maintain strong relationships with contractors, distributors, OEMs, and end users
Provide technical guidance on product selection and applications (firefighting foams, sprinklers, valves, etc.)
Collaborate with the technical and engineering teams to meet customer requirements
Support client accounts, facilitate communication, and ensure a positive client experience
Facilitate client onboarding including documentation, product education and ongoing support
Respond to client questions and concerns, offering timely and accurate information to facilitate a smooth onboarding experience
Work closely with the sales team to align on client expectations and ensure consistent service experience
Monitor team workload, set priorities, and ensure timely completion of sales activities
Meet or exceed monthly and quarterly sales targets
Maintain up-to-date accurate records in the CRM (e.g., Salesforce) and produce regular sales reports
Generate and present reports on sales activities, customer feedback and market trends
Monitor competitor activity and contribute to strategic planning
Maintain accurate and up-to-date pending sales forecasts and communicate them proactively to Finance and Administration
Work with other members of the sales team, operations and marketing group in executing new business opportunities and/or securing sales for that region
Oversee administrative workflows to ensure the sales team has the tools, information, and resources needed for success
Update and maintain key sales and client forms such as new account forms and trade show forms, ensuring accuracy and ease of use
Support Client Relationship Managers with administrative and sales activities
Develop and implement process improvements to enhance team efficiency and customer support
Review reports and materials prepared by team members for accuracy and alignment with company guidelines
Provide backup to sales team to support clients and sales team members
Prepare reports, correspondence, and presentations using Microsoft Office Suite (Windows, Microsoft Word, Excel, PowerPoint, and Access)
Communicate directly with customers as needed to follow-ups, schedule meetings or resolve issues. Respond to phone inquiries from customers and vendors
Participate in the planning and execution of company marketing activities such as conferences and shows
Organize and support sales meetings, marketing events and trade shows
Collect, prepare and distribute Point-of-Sales (POS) material and flyers
Manage the shipping of trade show materials of our Green Bay office
Qualification
Required
Bachelors degree in Business, Marketing, Engineering, or a related field preferred; equivalent experience considered
2+ years of inside sales or technical sales experience
Demonstrated ability to lead teams, set priorities, and drive accountability
Proven skills in coaching, performance management, and employee development
Ability to analyze sales data, generate reports, and make data-driven decisions to support business objectives
Strong collaboration skills for working cross-functionally with Marketing, Operations, Finance, and Customer Support
Proficiency in CRM systems and Microsoft Office Suite
Preferred
Previous experience supervising or mentoring sales or administrative staff is strongly preferred
Experience in fire protection, industrial safety, or building systems preferred
Knowledge of NFPA codes and standards is a plus
Experience with NetSuite strongly preferred
Strong verbal and written communication skills. Fluency in Spanish is desired
Occasional travel required
Company
Perimeter Solutions
Perimeter Solutions is a chemical-solutions provider that produces fire-management products for industrial and commercial use.
51-200 employees
Funding
Current Stage
Public CompanyTotal Funding
$550M2025-12-15Post Ipo Debt· $550M
2021-11-12IPO
2017-12-08Acquired
Leadership Team
Ernest Kremling
COO
Recent News
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-24
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