Senior Associate, Product Management - Portal UX & Travel Wallet jobs in United States
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Capital One · 16 hours ago

Senior Associate, Product Management - Portal UX & Travel Wallet

Capital One is a challenger to established legacy credit card travel franchises, emerging as the 3rd largest credit card travel franchise in the US. The role focuses on improving user experience for the Travel Wallet and supporting Portal enhancements to drive growth and customer satisfaction.

Financial Services
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Comp. & Benefits
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Responsibilities

Conduct Research and Discovery to understand customer behavior and needs as it relates to Rewards, Travel Credits, and Offers (i.e. Travel Wallet.)
Own the Travel Wallet Strategy and product roadmap
Oversee development and execution of new products, features and UX enhancements
Work closely with growth, marketing, commercial, engineering and operations teams to drive sustainable, product-led growth
Collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design
Breakdown business epics into features and further into user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test
Demonstrate a growth mindset, effectively use hypothesis-driven assessment of data to ensure your product or feature delivers on real business needs
Own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk
Work autonomously in an agile environment, to conduct research and develop features that utilize new and evolving technology
Collaborate with designers, technologists, data scientists and subject-matter experts to build cutting edge solutions to help customers
Deliver well-managed product platforms for customers by seeking to understand technology trends and architecture strategy
Actively participate in horizontal forums, harness a network of trusted relationships among tech teams, designers, key internal stakeholders and partner teams
Articulate a succinct product roadmap to deliver business value and share with stakeholders, elevating your team’s results and becoming a product matter expert

Qualification

Product ManagementAgile DevelopmentUser Experience (UX)Data AnalysisCross-Functional CollaborationCuriosityCommunicationTeamworkProblem Solving

Required

Bachelor's degree or military experience
At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering

Preferred

Bachelor's degree in computer science or engineering
1+ years translating business strategy or analysis into consumer facing digital products
1+ years of experience working on core product platforms powering digital experiences
1+ years working with cross functional teams as a product owner in an agile development process

Benefits

Performance based incentive compensation
Comprehensive, competitive, and inclusive set of health, financial and other benefits

Company

Capital One

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Capital One is a financial services company that provides banking, credit card, auto loan, savings, and commercial banking services.

Funding

Current Stage
Public Company
Total Funding
$5.45B
Key Investors
Berkshire Hathaway
2025-09-11Post Ipo Debt· $2.75B
2025-01-30Post Ipo Debt· $1.75B
2023-05-15Post Ipo Equity· $954M

Leadership Team

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Daniel Arellano
Senior Vice President, Business Cards and Payments
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Justin Burch
Senior Vice President
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Company data provided by crunchbase