Capital One · 20 hours ago
Senior Associate - Learning Experience Designer, Job Family Learning
Richmond, VA
Full-time
Onsite
Mid, Senior Level
$89K/yr - $101K/yr
2+ years expCapital One’s Enterprise Learning & Development team is seeking a Learning Experience Designer to drive impactful and innovative solutions for their Job Family Learning team. The role involves creating effective learning products and assets to elevate talent across the company and requires a focus on collaboration and data-driven solutions.
Financial Services
No H1B
Responsibilities
Drive impactful and innovative solutions for the Job Family Learning team
Partner with the business to translate intent into effective learning products using a customer-focused, iterative approach
Independently solve problems
Elevate talent through the creation of learning products and assets
Independently drive learning initiatives with a product mindset
Deliver data driven solutions through cross-functional collaboration to meet business and learner needs across more technical audiences
Champion an MVP-first strategy for learning solutions
Juggle multiple complex learning initiatives with minimal oversight
Leverage expertise in learning science and UX principles to design engaging and effective learning experiences
Use feedback and defined metrics to continuously improve learning solutions and measure their real-world performance outcomes
Balance learner perspectives with business needs to deliver scalable and valuable learning solutions
Actively share best practices, identify efficiencies, and fully participate in team ceremonies
Qualification
Required
Experience educating, onboarding, or supporting more technical roles such as product, tech, design or other technical talent or at a tech-forward organization
High level of initiative, ownership, and a customer-centric mindset
Strong written and verbal communication skills, with ability to influence partners
Ability to manage ambiguity, lead through change, and deliver in a matrixed environment
Partner with subject matter experts to identify learning objectives and define the scope of instructional initiatives for maximum business impact
Partner with other Learning & Development professionals across the Enterprise to gain efficiencies, share best practices, and optimize how we interact
Leverage expertise in adult learning to create high-quality and engaging learning experiences
Ability to work with minimal oversight, delivering high-quality results on-time without compromising quality
Bachelor's degree or military experience
At least 2 years of experience in training design or development delivery, or a combination of both
At least 1 year of experience with multimedia authoring tools like Articulate 360 or other online interactive e-Learning courseware
At least 1 year of experience applying instructional design in digital modalities
Preferred
1+ year of experience guiding learning solutions in a corporate setting
1+ year of experience with mobile content creation/curation and delivery
1+ year of experience using multimedia tools (Adobe Premiere, Camtasia, or similar)
1+ year of experience working with graphics tools (Adobe Photoshop, Adobe Illustrator, or similar)
1+ year of experience in project management
Benefits
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Company
Capital One
Capital One is a financial services company that provides banking, credit card, auto loan, savings, and commercial banking services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$5.45BKey Investors
Berkshire Hathaway
2025-09-11Post Ipo Debt· $2.75B
2025-01-30Post Ipo Debt· $1.75B
2023-05-15Post Ipo Equity· $954M
Leadership Team
Daniel Arellano
Senior Vice President, Business Cards and Payments
Justin Burch
Senior Vice President
Recent News
2026-01-25
2026-01-25
2026-01-25
Company data provided by crunchbase