Cartus · 1 day ago
Consultant II International Relocation - US Based Remote
United States
Full-time
Remote
Entry, Mid Level
2+ years expCartus is an industry leader in global talent mobility and corporate relocation services. The International Assignment Consultant II serves as the navigator of the relocation process for international and domestic assignees, ensuring exceptional customer service and efficient management of relocation policies and programs.
ConsultingReal Estate
Responsibilities
Serve as the single point of coordination for all phases of international assignment activities on behalf of the client, as outlined in the contractual agreement. Provide exceptional customer service to assignees and their families
Demonstrate comprehensive knowledge of Cartus products and services in all interactions, delivering these services to clients according to Cartus and client standards
Counsel assignees on the best utilization of international assignment program benefits
Identify areas for improvement in services, processes, and policies, and promote opportunities to generate increased revenue
Manage and maintain data within Cartus systems to comply with audit requirements
Qualification
Required
Serve as the single point of coordination for all phases of international assignment activities on behalf of the client, as outlined in the contractual agreement
Provide exceptional customer service to assignees and their families
Demonstrate comprehensive knowledge of Cartus products and services in all interactions, delivering these services to clients according to Cartus and client standards
Counsel assignees on the best utilization of international assignment program benefits
Identify areas for improvement in services, processes, and policies, and promote opportunities to generate increased revenue
Manage and maintain data within Cartus systems to comply with audit requirements
Minimum of 2 years of related business experience in customer service or the relocation field
Proven customer service experience
Superior verbal and written communication skills
Excellent organizational and planning skills
Critical thinking and problem-solving abilities
Proficient in Microsoft 365
Preferred
Bacharelado or equivalent work experience preferred
Relocation experience with direct client contact preferred
Bilingual in English and Portuguese; Spanish is a plus
Company
Cartus
Cartus, a provider of corporate relocation programs that helps relocating employees and their families find their way to new homes and more. It is a sub-organization of Anywhere.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Emily Michaud
Senior Partner Management Specialist
Mary Flynn
DIRECTOR✦ Project Management | Global Operations | Strategic Planning | Quality Assurance
Recent News
2025-11-05
2025-10-09
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