Manager of Technical Services jobs in United States
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City of New York · 8 hours ago

Manager of Technical Services

The City of New York's Department of Investigation is seeking an experienced leader for the Law Enforcement Technology Technical Services Unit. The role involves overseeing a team that provides technical assistance and operational support for investigative units, including the deployment and maintenance of surveillance equipment.

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Responsibilities

Supervise and support a team that provides technical assistance and operational support to investigative units
Deploy, operate, and maintain specialized surveillance and monitoring equipment
Assist with lawful electronic surveillance operations in strict compliance with court orders and legal requirements
Support audio, video, and data capture operations for criminal investigations
Troubleshoot, configure, and maintain technical systems in both field and controlled environments
Prepare detailed reports and documentation related to the operations
Collaborate with investigators, supervisors, and prosecutors to ensure effective, compliant, and timely investigative support
Testify in court proceedings as needed
Occasionally work non-traditional hours to accomplish the unit's mission

Qualification

Forensic ComputingDigital Evidence AnalysisIP Camera ConfigurationTechnical TroubleshootingProfessional CertificationsComputer Hardware SkillsSurveillance Equipment DesignReport PreparationCourt TestimonyCollaboration

Required

A four-year high school diploma or its educational equivalent approved by a State's Department of Education or a recognized accrediting organization and four years of satisfactory full-time experience in an industrial or governmental agency in the field of investigation, auditing, law enforcement, security, inspections, or in a major operational area of the agency in which the appointment is to be made
A baccalaureate degree from an accredited college or university
Education and/or experience equivalent to '1' or '2' above

Preferred

Baccalaureate degree (preferably in Forensic Computing, Computer Science, Computer Security, Systems/Electrical engineering or a related field) from an accredited college
Professional certifications such as CCE, CFCE, EnCE, GCFA, GCFE, SCERS, COMPTIA, CHFI, CEH, GBFA, NATIA CTI or comparable credentials
Experience with investigative and forensic tools used in the acquisition, examination, and analysis of digital evidence
Strong understanding of configuring and programing IP Cameras, including experience acting as a system administrator and technical understanding of encrypted radio communications
Ability to disassemble, configure, and troubleshoot a wide range of computer hardware
Designing, fabricating, and customizing specialized enclosures and technical housings for surveillance, monitoring, and electronic evidence-collection devices

Benefits

Public Service Loan Forgiveness

Company

City of New York

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City of New York, often called as New York City, is the most populous city in United States.

Funding

Current Stage
Late Stage

Leadership Team

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Carl G Esposito
Chief Information Security Officer
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Dawn Miller
Senior Advisor to the Chief Climate Officer
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