InSource, Inc · 8 hours ago
ServiceNow CMDB Architect
Columbus, OH
Full-time
Hybrid
Senior Level, Lead/Staff
8+ years expInSource, Inc is seeking a ServiceNow CMDB Architect to join their application team. This role involves designing, implementing, and managing the CMDB to ensure accurate tracking and mapping of IT assets and services, requiring a strong understanding of ITIL best practices and data modeling.
ConsultingInformation TechnologyManagement Information SystemsStaffing Agency
Hiring Manager
Asim Ghosh
Responsibilities
Develop and maintain the overall architecture and design of the CMDB
Define data model, relationships, and data flow between CI (Configuration Item) types
Lead the implementation of CMDB solutions and integrate with other data sources and processes
Collaborate with IT teams to ensure accurate data ingestion from various sources
Establish data governance frameworks to maintain data quality and integrity
Define processes for CI lifecycle management, including discovery, updates, and decommissioning
Create and maintain comprehensive documentation related to CMDB architecture and processes
Develop reports and dashboards to provide insights into CI relationships and status
Work closely with stakeholders across IT and business units to gather requirements and ensure alignment
Provide training and support to teams on CMDB usage and best practices
Monitor and analyze CMDB performance and data accuracy, recommending improvements as needed
Stay updated on industry trends and emerging technologies related to CMDB and IT asset management
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, or a related field
8+ years proven experience in design and implementation efforts within ServiceNow or other core data systems such as Active Directory, Azure, DBs
Strong understanding of ITIL processes
Proficient in data modeling and management, with experience in relational databases
Excellent analytical and problem-solving skills
Strong communication and interpersonal skills for effective collaboration
Preferred
Relevant certifications are a plus
Experience with the following ServiceNow Modules a plus: SPM, MCO, CSM, ITSM, WSD, HRSD, ITOM Visibility, Discovery
Benefits
Paid relocation for out-of-state candidates
Company
InSource, Inc
InSource is a leading provider of cloud-based technology solutions and technology talent acquisition services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Mark Lafond
President
Recent News
2023-11-03
Company data provided by crunchbase