Lane & Associates Family Dentistry · 1 hour ago
Office Manager
Raleigh, NC
Full-time
Onsite
Entry, Mid Level
2+ years expLane & Associates Family Dentistry has been a trusted name in dental care across North Carolina for over 45 years. They are seeking a passionate Office Manager to lead their Raleigh Neuse location, ensuring smooth daily operations while creating an exceptional experience for both patients and team members.
DentalHealth CareMedical
Responsibilities
Lead day-to-day office operations including scheduling, productivity, collections, receivables, and expense control
Drive new patient growth through community outreach and collaboration with marketing
Oversee the office’s online reputation and empower the team to earn 5-star patient experiences
Coach, mentor, and inspire team members while ensuring compliance with company policies
Handle daily closings, deposits, and end-of-month reporting in partnership with the Regional Director
Address patient and team concerns with professionalism, compassion, and confidence
Provide ongoing staff training and development beyond initial onboarding
Maintain appropriate doctor-to-patient ratios for optimal efficiency and care
Lead daily morning huddles and conduct engaging monthly staff meetings
Manage quarterly inventory and office supply needs
Participate in corporate initiatives and company-wide communications
Other duties as assigned
Qualification
Required
High School Diploma or GED required
Minimum 2 years of dental office experience
1–2 years of dental management experience
Strong leadership, coaching, and team-building skills
Excellent communication and interpersonal abilities
Confident problem-solver with proven conflict resolution skills
Professional, patient-focused, and service-driven mindset
Comfortable with dental software and computer systems (Denticon experience is a plus!)
Ability to lift 15–20 lbs
Benefits
Competitive Pay!
Quarterly Performance Bonus Potential!
Comprehensive Insurance after 90 days (Health, Dental, Vision, Life, Disability, FSA & more)!
401(k) with Employer Contribution!
Paid Holidays & PTO!
Fridays off at 2 PM!
Uniform Allowance!
In-house paid training & professional development!
Fun company events & social media campaigns!
Volunteer opportunities (earn Smile Squad Points for rewards!)
Birthday & Work Anniversary gifts straight from ownership!
And so much more!
Company
Lane & Associates Family Dentistry
Lane & Associates Family Dentistry provides reliable dental care services such as teeth cleaning, oral surgery, and preventative care.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase