ApTask · 5 months ago
Senior Service Specialist
Los Angeles, CA
Full-time
Onsite
Mid, Senior Level
$18/hr - $20/hr
1+ years expApTask is a leading global provider of workforce solutions and talent acquisition services. They are seeking a Senior Service Specialist to assist with front office operations, manage incoming calls, greet visitors, and maintain an organized reception area.
Human ResourcesInformation TechnologySmall and Medium BusinessesStaffing Agency
Responsibilities
Work closely with the client's staff to assist with front office
Answer incoming telephone calls and forward to the appropriate person
Take accurate and complete messages for those who are unavailable
Promptly greet and announce visitors in a friendly and business-like manner
Maintain a neat and organized reception desk and front lobby area
Order and stock supplies as needed
Perform basic mathematical calculations using a calculator/computer to accurately figure production time and labor time associated with any copy, print, scan, or production requests
Follow established guidelines and procedures for receiving, documenting, organizing, and mailing out client packages (i.e., parcel deliveries, messenger services, etc.)
Exhibit ability to take written or verbal instructions while taking notes to properly produce client project requests
Accurately produce copy, print, and scan projects in accordance with verbal and written instructions
Sort, scan, and distribute and meter U.S. mail with knowledge of current postal rates
Ensure accurate tracking, monitoring, and recording of all charges, overtime, logs, and entries throughout his/her shift
Perform other administrative duties as requested
Qualification
Required
High School Diploma or GED
Minimum of 1-year work experience preferably as a Receptionist/Senior Service Specialist
Previous experience in a client service field preferred
Be personable, articulate, knowledgeable, and professional in presenting oneself in a professional setting
Ability to multitask with attention to detail
Ability to handle complaints with professionalism, patience, and diplomacy
Working knowledge of MS Word, Excel, and Outlook
Organization
Hospitality
Communication
Printing
Benefits
Subsidized insurance coverage
Company
ApTask
ApTask is a staffing and recruiting company offering staffing, project, and workforce solutions.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Taj Haslani
Founder
Recent News
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