Mindlance · 1 day ago
IT Business Systems Analyst-Level 2 - Experienced (6 - 10 Years)
palm beach garden, FL
Full-time
Onsite
Mid, Senior Level
3+ years expMindlance is seeking a highly skilled Senior Change Management Consultant to support the enterprise IT4U portal and its continuous enhancements. This role is critical for ensuring that organizational change is effectively designed, communicated, and adopted across the enterprise, requiring strong stakeholder relationships and a structured approach to change execution.
Human Resources
Responsibilities
Partner with IT4U product team and key stakeholders to understand upcoming releases, organizational readiness, change impacts, and required end‐user or IT-user behavior changes
Streamline and manage the OCM intake and workflow process to ensure changes are assessed, prioritized, and documented efficiently and consistently
Drive stakeholder adoption of the OCM intake process by socializing its purpose, aligning expectations, and ensuring consistent use across all business groups
Conduct detailed change impact assessments and stakeholder analyses to identify risks, personas, and support needs
Design and execute an enterprise‐ready communication strategy aligned to ADKAR principles (Awareness, Desire, Knowledge, Ability, Reinforcement)
Develop targeted communication deliverables, including release announcements, FAQs, job aids, training guides, and readiness materials
Work independently to plan, manage, and deliver all change management activities with minimal reliance on the project team
Collaborate closely with Corporate Marketing & Communications to align messaging, gain approvals, and ensure enterprise communication quality
Establish and maintain strong relationships with key business stakeholders to coordinate change within their groups and customer communities
Support leaders, champions, and SMEs in cascading messages and reinforcing key behaviors
Develop and monitor adoption metrics, feedback loops, and user sentiment to track change readiness and evaluate effectiveness
Provide leadership with regular reporting, insights, and recommendations for optimizing adoption
Create and maintain documentation including communication plans, change impact analyses, stakeholder maps, and training materials
Qualification
Required
Bachelor's degree in Communications, Business, Organizational Development, Information Technology, or related field
Minimum of 3–5 years' experience in organizational change management for technology initiatives
Demonstrated application of the ADKAR model and ability to design targeted interventions for awareness, desire, knowledge, ability, and reinforcement
Exceptional written and verbal communication skills; ability to convey complex concepts to diverse audiences
Strong stakeholder engagement skills, with proven experience influencing leaders and gaining alignment across business units
Ability to work independently, manage multiple priorities, and execute with minimal oversight
Strong analytical mindset with experience defining adoption KPIs and using insights to adjust strategy
Proficiency with Microsoft 365 (Word, PowerPoint, Excel, Teams, SharePoint)
Preferred
Experience supporting enterprise technology rollouts
Familiarity with ServiceNow and ITSM
Benefits
A collaborative and supportive work environment.
The opportunity to influence enterprise‐wide adoption of a critical digital platform.
Exposure to high‐impact transformation efforts and cross‐functional leadership.
Professional growth opportunities within an innovative and dynamic IT organization.
Company
Mindlance
Mindlance is a Staffing and Recruiting company which provides multi-vertical staffing services
1001-5000 employees
H1B Sponsorship
Mindlance has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (71)
2024 (53)
2023 (37)
2022 (72)
2021 (36)
2020 (40)
Funding
Current Stage
Late StageLeadership Team
R
Rajat Paul Dhall
Co-Founder & Managing Director
V
Vik Kalra
Co-Founder and Managing Director
Recent News
2025-11-19
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