Surveillance Operations Coordinator jobs in United States
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Heravi Peace Institute · 19 hours ago

Surveillance Operations Coordinator

Heravi Peace Institute is seeking a Surveillance Operations Coordinator to oversee the administration of Utah State University’s surveillance camera systems. This role involves managing surveillance budgets, developing policies, and coordinating responses to public footage requests while ensuring compliance with privacy regulations.

Higher Education

Responsibilities

Reviews and approves all camera installations and placements
Manages surveillance budget and funding (central and departmental)
Develops and maintains approval workflows, policies, and procedures
Monitors live camera feeds and manages data retention
Coordinates responses to GRAMA and other public footage requests
Leads policy development, system training, and stakeholder engagement
Plan, evaluate, and approve all campus surveillance camera installation projects, collaborating with IT and Facilities for execution
Develop and manage the surveillance operational budget, monitor expenses, and optimize funding sources across departments and central allocations
Design and maintain centralized approval and inventory systems (“camera schedule”), including data storage and access logging
Oversee continuous monitoring and auditing of camera systems, including maintenance schedules, review of analytics, issue resolution, and proactive threat detection
Respond to footage requests under GRAMA, FERPA, and University disclosure policies, managing chain of custody and compliance
Develop, update, and enforce policies and Standard Operating Procedures for camera usage, privacy concerns, system deployment, and emergency response
Coordinate staff or contractor training in systems like Milestone, Genetec, Avigilon, LPR/ANPR, and analytics, and oversee operational documentation
Provide regular reporting including system utilization, incident trends, budget performance, and compliance metrics to DPS leadership
Collaborate with campus units, including Student Affairs, Legal, Statewide, Registrars, Housing, Athletics, IT, Facilities, and local law enforcement to align on safety initiatives and respond to incidents
Ensure compliance with federal (FERPA, Clery Act) and state privacy regulations regarding surveillance and face recognition technologies

Qualification

CCTV/IP video systemsVMS platformsPolicy developmentLegal complianceSurveillance operations experienceBudget managementCertifications CPPCertifications PSPVideo analytics knowledgeTraining coordinationCommunication skillsLeadership experienceCollaboration skills

Required

Bachelor's degree in Criminal Justice, Public Administration, Security Management, or related field
5+ years of experience managing surveillance/security operations in higher education, government, or similar environment
Demonstrated expertise with CCTV/IP video systems, VMS platforms (e.g., Milestone, Genetec, Avigilon), access control, and LPR technologies
Strong policy development, legal compliance, and case management experience (FERPA, GRAMA, Clery)
Excellent communication and cross-department collaboration skills
Leadership experience in training, oversight, and vendor/staff coordination

Preferred

Certifications (CPP, PSP, or equivalent) and familiarity with campus safety frameworks
Knowledge of video analytics, AI-based detection, and LPR integration
Experience with university surveillance operations or policy frameworks

Benefits

Excellent benefits

Company

Heravi Peace Institute

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The Heravi Peace Institute empowers USU students, faculty, and staff by cultivating the necessary character, knowledge, and skills to constructively transform conflict and build peace.

Funding

Current Stage
Early Stage
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