First Citizens Bank (IA & MN) · 14 hours ago
Teller I
Mora branch - Mora, MN 55051
Full-time
Onsite
New Grad, Entry Level
$17.50/hr - $18/hrFirst Citizens Bank is a banking institution seeking a Teller I to provide excellent customer service and manage account transactions. The role involves cross-selling bank products, balancing cash drawers, and ensuring compliance with bank operations and security procedures.
Financial Services
Responsibilities
Provides account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; recording night and mail deposits; selling cashier’s checks, traveler’s checks, and Savings Bonds; answering questions in person or on the telephone; referring to other bank services
Reconciles cash drawer by proving cash transactions; counting and packaging currency and coins, reconciling loan coupons and other transactions; turning in excess cash and mutilated currency to lead teller; maintaining supply of cash and currency
Cross-sells bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customers’ needs; directing customers to a branch representative
Records transaction by logging cashier’s checks, money orders, pre-loaded cards and other special services; preparing currency transaction reports; recording and filing cashed savings bonds
Complies with bank operations and security procedures by participating in all dual-control functions and regulatory compliance; maintaining customer traffic surveys; auditing other tellers’ currency; assisting in certification of proof
May be responsible for receptionist duties
Contributes to team effort by accomplishing related results as needed
Maintains customer confidence and protects bank operations by keeping information confidential
Attends mandatory compliance and security sessions. Monitors daily work for adherence to compliance and security regulations, policies/procedures, and promptly corrects any deficiencies
Qualification
Required
High school graduate or equivalent
Skill in performing basic mathematical principles (such as addition, subtraction, multiplication, division, decimals) in account transactions
Knowledge of the layout and functions of the computer keyboard and ten key adding machine; skill of using the touch system to perform data input
Knowledge of and ability to cross-sell FCB products and services to customers-such as the ability to identify customers' needs, communicate services, explain advantages, and close sales activity
Skill in working with the public, presenting a professional image of the bank, and servicing prospective and current customer inquiries, requests, and complaints
Company
First Citizens Bank (IA & MN)
First Citizens Bank is a family owned community bank headquartered in Mason City, Iowa.
Founded in 1994
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jeff Gribben
EVP/CFO
Sarah Nielsen
Chief Financial Officer
Recent News
Company data provided by crunchbase