CarePortal · 1 day ago
HR & Benefits Specialist
CarePortal is a nonprofit organization dedicated to breaking the orphan cycle by strengthening families. The HR & Benefits Specialist supports the full employee lifecycle with a strong emphasis on benefits administration, HR compliance, and employee relations.
Child CareCommunitiesHealth CareOnline Portals
Responsibilities
Support the full employee lifecycle including onboarding, offboarding, employee changes, and personnel record management
Maintain accurate, confidential employee records within the HRIS; ensure data integrity and compliance
Serve as a key resource for HR-related questions, directing employees to appropriate resources and policies
Partner with the HR team to ensure smooth HR operations and positive employee experience
Administer and manage employee benefit programs including medical, dental, vision, life insurance, disability, FSA/HSA, and 401(k)
Act as the primary point of contact for employee benefits questions, enrollment support, and life event changes
Partner with benefits brokers and vendors to ensure competitive, compliant, and cost-effective offerings
Coordinate annual open enrollment, including employee communications, system setup, and education
Ensure benefits compliance with federal and state regulations (ERISA, COBRA, ACA, etc.)
Serve as a trusted point of contact for employee inquiries and concerns
Support employee relations matters with professionalism, empathy, and confidentiality. Partner with Talent Engagement team members on engagement initiatives, recognition programs, and culture-building efforts
Ensure compliance with federal, state, and local employment laws including FMLA, ADA, EEOC, and wage & hour regulations
Assist in the development, implementation, and maintenance of HR policies and procedures
Conduct routine audits of HR records and processes to ensure accuracy and compliance
Utilize HRIS and related systems to streamline workflows and enhance employee self-service
Compile standard and ad-hoc HR reports including headcount, turnover, benefits participation, and other key metrics
Create and maintain HR dashboards for leadership visibility and decision-making
Identify and recommend process improvements to support a growing, mission-focused organization
Attend team and office meetings in person as requested
Perform other related duties as assigned
Qualification
Required
Bachelor's degree in human resources, Business Administration, or related field; 3+ years of HR experience with benefits administration responsibilities
Active commitment to Christian faith and values, with a desire to integrate faith into workplace culture
Strong working knowledge of HR operations, benefits administration, employee relations, and compliance
Experience with HRIS platforms (e.g., Paycom, Paycor, BambooHR) and Microsoft Office Suite
Strong interpersonal and written communication skills; ability to handle sensitive matters with discretion
Ability to manage multiple priorities while maintaining confidentiality and accuracy
Preferred
PHR, SHRM-CP, or similar HR certification
Prior HR experience within a nonprofit or faith-based organization
Hands-on experience managing open enrollment and working with benefits vendors
Experience partnering with finance, leadership, and operations teams
Benefits
Health, dental, vision and employer paid life insurance
Retirement savings
Generous PTO plan
Company
CarePortal
CarePortal connects people to meet urgent needs of children and families in crisis through a collaborative platform.
Funding
Current Stage
Growth StageRecent News
2025-11-07
Company data provided by crunchbase