Urrly · 11 hours ago
Patient Service Representative
Rancho Bernardo, CA
Full-time
Onsite
Entry Level
$21/hr - $25/hr
1+ years expUrrly is a healthcare organization seeking a Patient Service Representative to support a busy musculoskeletal clinic in Rancho Bernardo. The role involves managing patient check-ins, scheduling appointments, and handling payments with professionalism and efficiency.
Artificial Intelligence (AI)Business DevelopmentInformation TechnologySales
Responsibilities
Greet and check in patients efficiently
Schedule, confirm, and optimize clinic appointments
Answer multi-line phones and route calls appropriately
Verify insurance and patient demographics
Collect copays, deductibles, and out-of-pocket payments
Keep the lobby, front desk, and daily flow organized and professional
Communicate clearly with clinicians about patient arrivals and schedule changes
Qualification
Required
High school diploma or GED
At least 1 year of medical office, front desk, or patient-facing healthcare experience
Comfortable with phones, scheduling, and multitasking
Strong customer service skills
Basic medical terminology
Preferred
PSR or medical receptionist experience
Insurance eligibility or authorization experience
EMR/EHR familiarity
Experience collecting patient payments
Benefits
Medical, dental, vision
401(k) with employer match
Generous PTO
Wellness benefits (EAP, financial resources, mindfulness support)
Company
Urrly
Urrly is an AI-based platform that provides sales leadership and business development solutions to early-stage and seed-stage startups.
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Kyle James
Founder & Managing Partner
Company data provided by crunchbase