The Arc Mercer · 11 hours ago
Director of Business Operations
The Arc Mercer is a trusted leader in providing comprehensive support and services for individuals with intellectual and developmental disabilities across Mercer County. The Director of Business Operations will oversee daily operations for revenue-generating business units, develop operational systems for efficiency, and drive growth through new service opportunities.
CharityHealth CareHumanitarianMental Health
Responsibilities
Oversee daily business operations for revenue generating business units that function like enterprises within the larger organization
Develop and implement operational systems that ensure efficiency, quality, and compliance
Drive entrepreneurial growth by identifying new service opportunities and improving existing offerings
Lead and manage multi‑site operations to ensure consistent, high‑quality service delivery
Develop and implement operational strategies, KPIs, and performance standards
Oversee workforce planning, scheduling, and labor optimization
Develop and manage program budgets with a focus on sustainability and growth
Monitor financial performance and adjust operational strategies to meet revenue targets
Ensure responsible resource allocation aligned with organizational goals
Prepare competitive bid proposals for service contracts and partnership opportunities
Collaborate with leadership to evaluate feasibility, pricing, and strategic fit
Qualification
Required
Experience owning or operating a business or franchise
Heavy Business Operations background
Strong entrepreneurial mindset with a passion for building and improving systems
Proven change agent who thrives in environments that require innovation and adaptability
Preferred
Experience in the following areas will be beneficial: Food Service, Landscaping, Janitorial services, Fulfillment and/or Document Imaging
Benefits
Top 401k plans in the industry. Employer contribution of 5% and 6% match, for a total of 11%.
Comprehensive Medical and Dental Benefits.
Paid Time Off: Personal, Vacation & Sick; Paid Holidays.
Company
The Arc Mercer
The Arc Mercer offers assistance, health care, mental health services to specially abled and elderly people..
Funding
Current Stage
Growth StageCompany data provided by crunchbase