Chick-fil-A Corporate Support Center · 9 hours ago
Assistant Director of Operations
Delray Beach, FL
Full-time
Onsite
Entry, Mid Level
$19/hr - $19/hr
2+ years expChick-fil-A is looking for an Assistant Director of Operations to join their leadership team at the Atlantic Avenue location. This role involves overseeing restaurant operations, supporting team development, and ensuring service excellence while driving growth and efficiency.
Customer ServiceFood and BeverageHospitalityRestaurantsSnack Food
Responsibilities
Leads and manages daily restaurant operations during assigned day-parts to ensure excellence in service, cleanliness, quality, and safety
Coaches and mentors Team Leaders and Team Members, helping them grow through intentional training and leadership development
Executes strategies that drive key performance metrics including Speed of Service, CEMs, Food Waste, and Labor Costs
Supports the execution of community events, catering orders, and brand-building initiatives alongside the Director Team
Analyzes sales and operational reports to maintain financial health and meet performance targets
Ensures ongoing compliance with Florida labor laws, food safety regulations, and Chick-fil-A’s corporate and local standards
Leads Team Huddles and build systems that create consistency in guest experience
Performs and oversees end-of-month inventory counts and sales forecasting
Promotes and upholds the culture, vision, and purpose of Chick-fil-A Atlantic Avenue daily
Qualification
Required
High school diploma is required
Must be at least 18 years
Valid driver's license required
Availability to work 40+ hours/week including weeknights and Saturdays
Ability to lift 25+ lbs. and stand for extended periods
Must have 2 years experience leading in a hospitality, restaurant or quick service industry
Prior experience coaching, mentoring and leading a team is required
Excellent interpersonal skills, adopts positive outlook and committed to providing excellent hospitality
Strong leadership qualities with the ability to lead self, inspire, motivate, and develop team members
Able to contribute to the solutions
Open to learning, improving and receptive to constructive feedback
Strong communication skills, able to communicate clearly and enthusiastically when engaging with team members and customers
Highly organized with the ability to manage multiple responsibilities
Thrives in a fast-paced environment and handles challenges with a positive attitude
Ensures accuracy in food handling, service, and event execution
Works collaboratively and supports team members and leaders
Preferred
Associate's degree
Benefits
Flexible schedule
Paid time off
Health insurance
Dental insurance
Vision insurance
Referral program
Employee discount
Paid training
401(k)
Company
Chick-fil-A Corporate Support Center
At its Atlanta headquarters, known as the Corporate Support Center, Chick-fil-A, Inc.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Andrew Cathy
CEO
Brent Ragsdale
Senior Vice President, Chief Financial Officer
Recent News
2026-01-22
2026-01-22
San Diego Union-Tribune
2026-01-22
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