United Group · 23 hours ago
Regional Manager
Troy, NY, US
Full-time
Onsite
Senior Level
$115K/yr - $125K/yr
5+ years expUnited Group is a full-service, vertically integrated leader in real estate development and management with over 50 years of industry expertise. They are seeking a Regional Manager to oversee their Northeastern portfolio, focusing on marketing, financial management, site activity, and staff training.
Real Estate
Responsibilities
Prepares with the Marketing Department Annual and 90-day Marketing + Leasing Plans
Implements daily, weekly, monthly and quarterly leasing strategies at each Site
Provides continual sales and leasing training to all leasing and sales staff
Shops all competition regularly
Monitors occupancy and rent levels and adjusts rents to maintain a competitive edge in the marketplace
Monitors marketing activity through the Company’s 90-day marketing programming and plans
Responsible for the preparation and completion of all budgets
Monitors budget performance and ensures compliance of internal controls and established Standard Operating Procedures
Provides Owners with a detailed variance reporting on a quarterly basis
Implements and evaluates ancillary revenue opportunities
Provides final approval on all invoices prior to payment
Provides leadership to staff and residents by following all company procedures and demonstrates a professional image and demeanor consistent with company standards
Works with Director of Operations to maximize NOI and ensures owners goals and objectives are aligned with property operations
Creates and drives new revenue streams to achieve and exceed goals and objectives
Ensures all resident retention programming, the SUN® program, is executed in a consistent and high-quality manner to ensure the highest levels of resident satisfaction is achieved
Makes regular, detailed inspections of site’s lease files and physical plan and reports observed deficiencies; ensures corrective action is taken consistently; done quarterly at each property
Oversees and implements rent collection programs
Manages resident complaint log
Oversees and assists with move-ins and move-outs as site activity requires
Regularly evaluates maintenance operations at each site and determines cost efficiency of staffing and preventative maintenance programming
Makes regular, detailed inspections of physical plant and reports any observed deficiencies and ensures corrective action is taken
Audits service requests performed by the site staff
Evaluates and approves decisions for physical repair, replacement and/or improvements consistent with capital improvement plan
Implements, reviews, and when necessary makes periodic changes to maintenance schedules
Knowledgeable of current status and conditions of all vacant apartments
Trains staff members on the Company’s standard operating procedures and policies and procedures
Ensures staff training is consistently administered
Ensures staff members are knowledgeable and trained on the company’s standard operating procedures and policies
Coordinates and ensures site staff is trained properly in Entrata
Upholds standards relating to employee training and United’s Pure Safety training and industry specific training
Responsible for ensuring property staffing; assists with recruiting and hiring when needed
Manages employee relations issues in conjunction with Property Manager and Human Resources when warranted
Oversees performance management process for sites and makes recommendations for promotion and/or salary increases in conjunction with Property Manager
Actively participate in, follow, and enforce the safety and health programs
Regularly attend and participate in Safety Committee Meetings
Resolve questions, approve and/or recommend necessary expenditures to correct unsafe conditions
Make regular shop, warehouse, office and ground-job site tours, and safety inspections to determine if safe work practices are being observed; ensure that unsafe conditions do not exist
Personally perform safety inspections, and review safety inspection reports and unsafe conditions reported by others. Make or obtain corrections as required to maintain a safe workplace and ensure compliance
Ensure safety meetings are regularly conducted with employees to promote safety awareness and compliance with the Safety and Health Policies
Investigate accidents and assist with completion of accident report forms when required
Ensure that specific programs (i.e. hazard communication, protection from bloodborne pathogens, hearing conservation, forklift safety/operator certification) are implemented and complied with consistently
Review safety-related disciplinary actions with the employees, if needed
Manages the transition of process of newly acquired properties from point of sale through operational transition
Manages the lease up of new property
Regularly completes competition studies
Works with the marketing department in community awareness programs
Ensures property management systems (Entrata) are proactively set up and ready for occupancy
Ensures compliance with all State, Federal and Fair Housing regulations
Identifies staffing needs and works to recruit talent for needed positions
Establishes vendor relationships and accounts
Assists with the preparation of the management plan, management agreement, and marketing plan
Acts as a liaison for the Company with community officials
Leads weekly progress meetings
Qualification
Required
Bachelor's Degree and/or applicable work experience in property management
5 - 7 years of proven experience in property management, including leadership roles with responsibility for staff supervision, operational performance, and portfolio oversight
Demonstrates integrity on a personal and professional level
Exceptional communication and leadership skills
Ability to solve problems involving residents, maintenance, and challenging situations
Preferred
Professional designations, i.e. Certified Professional Manager (CPM), Accredited Residential Manager (ARM), or equivalent industry designation preferred
Benefits
Medical – Highmark BlueShield of Northeastern NY – 3 insurance plans with HSA options; eligibility 1st of the month following 30 days.
Dental + Vision – eligibility 1st of the month following 30 days.
Life Insurance – Company paid Basic Life Insurance Policy (1x Annual Salary) with additional Voluntary Life Plans; eligibility 1st of the month following 30 days.
401K Retirement Plan – Voya Financial; Employee Contribution Eligibility at 1st of the month following 90 days; eligible for Employer Match after 1 Year of Service; up to 4% Company Match.
Additional Benefits – Employee Assistance Program; United Concierge Medicine (24/7 telemedicine service, including Mental Health); Calm App premium subscription; Learning Care Group (childcare tuition discount); Dependent Care FSA; Tuition Assistance Program.
PTO – Personal (24 Hours), Sick (56 Hours), and Vacation Time (80 Hours; escalated based on years of service up to 160 Hours); eligibility after 90-day Introductory Period.
Holidays – 10 Company Paid Holidays.
Company
United Group
Founded in 1972 and based in Troy, NY, The United Group of Companies, Inc.
201-500 employees
H1B Sponsorship
United Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
Funding
Current Stage
Growth StageLeadership Team
Michael DiGiacomo
Chief Operating Officer
Jeffrey Smetana
Chief Development Officer
Recent News
2025-04-08
Seniors Housing Business
2024-04-12
Company data provided by crunchbase