b atomic · 4 days ago
Account Manager Team Lead - Personal Lines
Cedar City, UT
Full-time
Onsite
Lead/Staffb atomic serves independent agencies with an API connected service center, automating remarketing efforts and servicing existing policies. The Account Manager Team Lead - Personal Lines will oversee a team of account managers, ensuring exceptional customer service and providing training and mentorship to team members.
Financial ServicesFinTechInsuranceInsurTech
Responsibilities
Overseeing a team of account managers
Ensuring the delivery of exceptional customer service
Providing training and mentorship to team members
Training
Team oversight for quality assurance
Resolving concerns
Collaborating with cross-functional teams to ensure service level agreements and quality standards are met
Qualification
Required
Strong analytical skills to review and interpret client data and identify trends
Exceptional communication skills to effectively engage with team members, and stakeholders
Proven customer service expertise with a focus on client satisfaction and retention
Experience in account management to oversee client accounts, identify opportunities, and ensure high standards
Ability to provide training and mentorship to team members for continuous professional growth
Leadership experience and a strong ability to drive team performance and coordinate tasks
Preferred
Experience in the insurance or personal lines sector is highly desirable
Company
b atomic
Founded in 2019
2-10 employees
Funding
Current Stage
Early StageTotal Funding
$4.2MKey Investors
MarkdOaktree Capital Management
2024-12-15Seed
2024-04-11Seed
2022-07-25Seed
Leadership Team
seth zaremba
Founder
Recent News
InsurTech Fund
2025-03-26
Company data provided by crunchbase