Randstad Digital Americas · 11 hours ago
Business Analyst
Randstad Digital Americas is working on building a robust product roadmap and requirements for an AI-enabled knowledge management site for their sales and service crew. The Business Analyst will collaborate with business, IT, and UX teams to modernize the site and support product strategy and stakeholder management.
Information Technology & Services
Responsibilities
For this main project we are working to build a robust product roadmap & requirements for our AI enabled knowledge management site for our sales and service crew. Working with the business, IT, and UX to build a new modernized site
Support long term product vision, strategy, and roadmap discussions
Support product roadmap/ backlog prioritization of features
Work with cross-functional teams (stakeholder management) aligned to the business goals
Requirements gathering and documentation, help improve process flows, bridge communication gaps between business and tech stakeholders. support user acceptance testing
Understand the use of Agile practices (Scrum or Kanban) support the review, analysis, and recommend delivery change based on FLOW metrics
A plus if they understand the use of conversational or agentic AI, knowledge of sales funnel and functions, and AEM (all or some)
Qualification
Required
Support long term product vision, strategy, and roadmap discussions
Support product roadmap/ backlog prioritization of features
Work with cross-functional teams (stakeholder management) aligned to the business goals
Requirements gathering and documentation, help improve process flows, bridge communication gaps between business and tech stakeholders
Support user acceptance testing
Understand the use of Agile practices (Scrum or Kanban) support the review, analysis, and recommend delivery change based on FLOW metrics
Preferred
Understand the use of conversational or agentic AI
Knowledge of sales funnel and functions
Knowledge of AEM (all or some)
Benefits
Medical
Prescription
Dental
Vision
AD&D
Life insurance offerings
Short-term disability
401K plan
Company
Randstad Digital Americas
Randstad Digital is a trusted digital enablement partner that facilitates accelerated transformation for businesses by providing global talent, capacity, and solutions across specialized domains.