Acrisure Trade Credit · 18 hours ago
Insurance Claims Advocate
Santa Rosa, CA
Full-time
Onsite
Mid Level
$23/hr - $28/hr
3+ years expAcrisure is a global fintech leader empowering businesses and individuals with innovative solutions. The Insurance Claims Advocate will manage the claims process, collaborating with clients, insurance carriers, and internal teams to ensure claims are handled efficiently and effectively.
CreditFinancial ServicesInsurance
Responsibilities
Assists clients of the agency in reporting and monitoring of Commercial & Personal lines claims, which includes taking initial loss notice, getting loss notice to the appropriate insurance company, communicating with insured on adjuster assignment, tracking claims payments, and following the claim until closed by the insurance company
Conducts initial reviews of claims for any coverage questions, reviews any denial of coverage for accuracy and acts as a liaison between insured and insurance company adjuster
Serves as contact for Adjuster and Insured for claims related issues
Refers complex coverage questions to Risk Manager
Secures loss runs from carriers as requested
Prepares claims information for presentations as requested
Resolves customer claim issues in coordination with Account Executives and Producers in order to reduce E&O exposure
Provides claims packets to customers and prospects as requested
Is comfortable reading policy forms, understanding coverage and questioning carriers when necessary
Evaluates and challenges claim reserves in accord with industry and claim specific knowledge
Cooperates with counsel for suit or trial
Secures loss runs from carriers as requested. Prepares claims information for presentations as requested
Qualification
Required
Active Property & Casualty License or ability to obtain one within 60 days of hire date
Excellent verbal and written communication skills as well as strong interpersonal skills with the ability to interact with colleagues, leaders, across all levels
Able to work independently and achieve a high-level product within requested time constraints
Must be able to work as a team member to achieve goals
Proficiency is MS Office Suite
3+ years of claim experience, industry experience
Preferred
Associate degree or higher preferred
Applied EPIC experience a plus
Benefits
Comprehensive medical insurance
Dental insurance
Vision insurance
Life and disability insurance
Fertility benefits
Wellness resources
Paid sick time
Generous paid time off
Holidays
Employee Assistance Program (EAP)
Complimentary Calm app subscription
Immediate vesting in a 401(k) plan
Health Savings Account (HSA)
Flexible Spending Account (FSA) options
Commuter benefits
Employee discount programs
Paid maternity leave
Paid paternity leave (including for adoptive parents)
Legal plan options
Pet insurance coverage
Company
Acrisure Trade Credit
WHAT WE DO: Help businesses & lenders grow sales, offer more competitive terms, and increase profitability.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Gene Ferraiolo
Partner
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