gategourmet · 6 hours ago
Administrative Assistant - Quality Assurance
New York, NY
Full-time
Onsite
Entry Level
$23/hr - $23/hr
1+ years expGate Gourmet is seeking motivated and engaged individuals to enhance the travel experience. The Administrative Assistant will be responsible for data entry, reporting processes, and providing clerical support for payroll relief management while interfacing with customers.
Food and Beverage
Responsibilities
Partners with various levels of management to understand business objectives and identify corresponding IFBL & FAC's needs; implements strategies to support and improve quality
Helps drive unit-wide quality strategy programs and processes
Partners with operations and training functions to identify training needs and provide input on training approaches and content
Partners with operations to identify and use the 8D process to resolve flight attendant comments
Ensures that daily, weekly, and monthly reports are completed accurately and in a timely manner
Receives and responds to customers inquiries relating to flight attendant comments
Works directly with the customers during IFBL disputes and visits to the unit
Communicates flight attendant comment reporting verbally and visually to the operational staff and management
Data entry of flight attendant comments
Other duties as assigned by management
Qualification
Required
High School diploma or equivalent is required
1 year of customer service experience in a manufacturing environment
1 year of data entry experience
Strong Microsoft Office experience, especially Word, Excel, and PowerPoint
Must have excellent written and verbal communication skills
Preferred
Associate's degree preferred
Working knowledge of operations
Presentation skills
Benefits
Paid time off
401k, with company match
Company sponsored life insurance
Medical, dental, vision plans
Voluntary short-term/long-term disability insurance
Voluntary life, accident, and hospital plans
Employee Assistance Program
Employee Discounts
Free hot healthy meals for unit operations roles
Company
gategourmet
gategourmet has been serving the airline industry for more than 70 years and has become the world’s largest independent provider of airline catering and logistics.
5001-10000 employees
H1B Sponsorship
gategourmet has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (7)
2023 (8)
2022 (5)
2021 (4)
2020 (14)
Funding
Current Stage
Late StageRecent News
Business in Vancouver
2025-07-15
Company data provided by crunchbase