Conifer Health Solutions · 14 hours ago
Patient Access Supervisor 1:00-9:00 pm
West Palm Beach, FL
Full-time
Onsite
Mid, Senior Level
4+ years expConifer Health Solutions is a healthcare company that provides expertise to clients in various regions nationwide. They are seeking a Patient Access Supervisor who will be responsible for mentoring staff, managing escalated issues, and ensuring positive customer service while enforcing departmental policies and procedures.
Health Care
Responsibilities
Provides daily support/mentoring/training to new hires as well as existing Patient Access staff
Provides assistance in managing escalated issues as needed
Assists in preparation for both short and long range planning recommendations for all Registration Process areas including; Admitting, Centralized Scheduling, Emergency Department and any on or offsite clinics
Maintains positive customer service at all times, assisting staff in resolving issues
Enforces departmental policies, practices, procedures and work rules in accordance with approved department and hospital policies and assists in the development and implementation of new policies according to hospital and corporate guidelines
Responsible for the monitoring of daily activity and completion of performance and metric reports such as financial clearance reports; also can perform special projects and reporting when assigned
Perform all Patient Access functions as needed
Acts as part of the management team to ensure that the group is meeting all operational goals
This position carries out supervisory responsibilities in accordance with guidelines, policies and procedures and applicable laws. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
Qualification
Required
High School Diploma or equivalent
4 plus years experience in medical facility, health insurance, or related area
Excellent interpersonal and organizational skills
Demonstrated leadership abilities
Thorough knowledge of computer systems in Health Care Information System
Clear understanding of Revenue Cycle Management and Regulatory Agencies required
Ability to receive and express detailed information through oral and written communications
Must be available to work hours and days as needed based on departmental/system demands
Must be 'on-call' as needed
Preferred
College degree preferred
2 or 4 year college degree in Business, Accounting, Medical Administration or related area preferred
5 plus years experience in Patient Access preferred
2 plus years in supervisory or lead role preferred
Benefits
Competitive benefits package
Company
Conifer Health Solutions
Conifer Health Solutions is a healthcare services company helping organizations strengthen their financial performance
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Brian Murkowski
HR Business Partner
David Buchanan
Talent Acquisition Partner
Recent News
2025-11-19
2025-11-19
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