PartsSource Inc. · 19 hours ago
Account Manager – Federal Healthcare Services (Charlotte)
Charlotte Metro
Contract
Hybrid
Entry, Mid Level
3+ years expPartsSource Inc. is a leading technology and software platform for managing mission-critical healthcare equipment, trusted by numerous hospitals across the U.S. They are seeking an Account Manager – Federal Healthcare Services to support strategic relationships with federal healthcare organizations, focusing on account strategy and customer engagement. The role involves assisting with sales execution, managing renewals, and collaborating across teams to deliver solutions that meet federal customers' needs.
Medical DeviceSoftware
Responsibilities
Support account planning for assigned federal healthcare customers
Learn and map customer organizations, decision-makers, and buying structures
Assist with identifying growth opportunities across facilities and service lines
Gradually assume greater ownership of accounts as experience grows
Support the full sales lifecycle including qualification, proposals, pricing, and renewals
Assist with renewal and retention of service agreements and maintenance assets
Coordinate with internal teams to align solutions to customer needs and budgets
Maintain accurate opportunity, renewal, and pipeline data in CRM systems
Build working relationships with HTM, facilities, supply chain, and contracting stakeholders
Participate in customer meetings and reviews alongside senior account leaders
Develop confidence presenting solutions and responding to customer needs
Serve as a responsive, professional point of contact for day-to-day inquiries
Learn federal procurement processes, contract vehicles, and compliance requirements
Support RFIs, RFQs, and RFPs in partnership with contracts and legal teams
Collaborate cross-functionally to ensure smooth onboarding and service delivery
Share customer feedback to improve solutions and service execution
Qualification
Required
3+ years of experience in sales, account management, customer success, or business development
Interest in government, healthcare, or service-based selling environments
Strong communication, organization, and follow-through skills
Comfort managing multiple stakeholders, tasks, and priorities
Coachable mindset with desire to grow into a larger account ownership role
Preferred
Experience supporting federal, public-sector, or regulated customers
Exposure to healthcare operations, medical equipment, or service models
Bachelor's degree in Business, Healthcare Administration, Public Policy, or related field
Benefits
Competitive compensation package with salary, incentives, company ownership/equity, and comprehensive benefits (401k match, health, college debt reduction, and more!)
Career and professional development through training, coaching and new experiences.
Hybrid culture with new & beautiful workspaces that balance flexibility, collaboration, and productivity.
Inclusive and diverse community of passionate professionals learning and growing together.
Company
PartsSource Inc.
PartsSource is the leading provider of replacement parts solutions for healthcare.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2021-07-20Acquired
2008-08-06Series Unknown
Leadership Team
Philip Settimi
President and Chief Executive Officer
Jeff Evans
Chief Commercial Officer
Recent News
Company data provided by crunchbase