Brightspot · 12 hours ago
Senior Director, Professional Services Consulting
Reston, VA or Chicago, IL
Full-time
Hybrid
Lead/Staff, Director/Executive
$200K/yr - $200K/yr
5+ years expBrightspot is seeking a highly motivated and seasoned Senior Director, Professional Services Consulting to lead operational consistency and strategy within their customer engagement and delivery organization. The role involves partnering with leadership teams to standardize customer engagement and ensure high-quality execution of services.
Asset ManagementCMSContentDeveloper ToolsDigital MediaPublishing
Responsibilities
Provide a constantly maintained, comprehensive 360-degree view of all active projects and portfolio health within the services delivery organization
Publish and maintain a single, accurate source of truth for the Services and Revenue teams across all active projects and deals
Build compelling decks and professional presentations for internal leadership and external executive stakeholders (customers and prospects)
Coordinate and drive productive weekly cross-functional meetings, ensuring actions and decisions are captured and executed
Join high-value customer and prospect meetings to capture critical strategic insights that inform delivery strategy and improve our GTM motion
Run high-impact brainstorming and working sessions directly with customers and prospects to frame solutions and accelerate decision-making
Partner with Revenue leadership to drive the 'selling of services.' You will run whiteboarding sessions, brainstorming workshops, and strategy meetings with our most high-value prospects
Own the 'Health of the Business' reporting. You will publish active deal lists and project status reports, ensuring no information silos exist between Sales and Services
Build and present professional decks for external stakeholders, translating technical delivery details into executive-level value propositions
Drive consistency in how we scope, present, and report on work. You will help ensure that promises made during the sales cycle are clearly communicated to the delivery teams
Work closely with the CRO, COO, and Services Leads to identify expansion opportunities within current accounts
Qualification
Required
A proven track record in professional services and consulting, specifically within the content management and digital experience space
A strong, established consulting background is a must
Direct, hands-on experience and deep understanding of the Content Management System (CMS) space is required, specifically with platforms such as Sitecore, Adobe, and/or legacy CMS systems
Approximately 5-10 years of experience in selling CMS-related professional services, demonstrating an ability to frame complex solutions and manage sales alignment
Prior experience with System Integrators (SIs), digital agencies, or large service organizations is highly valued and a significant plus
Must have a strong background in the enterprise CMS space (Sitecore, Adobe, Legacy), understanding the nuances of enterprise implementations
5-10 years of experience specifically focused on selling services—you understand the difference between selling software licenses and selling professional delivery
Experience in SIs or Service Organizations is a major positive; you understand billable utilization, scoping, and margin
You are organized and data-driven, capable of maintaining complex project lists and status reports without administrative support
Benefits
Health, dental, and vision insurance
3 weeks paid vacation
Paid sick leave
Paid company holidays
Safe Harbor 401(k) with employer matching
Continuing education stipend
3-week paid sabbatical after your 5th anniversary
Company
Brightspot
Brightspot specializes in CMS, OTT videos, personal branding, asset management and documentation services.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$30MKey Investors
Silicon Valley BankCarrick Capital Partners
2018-05-11Debt Financing· $8M
2017-01-13Series Unknown· $22M
Leadership Team
David Gang
Co-Founder and Board of Directors
H
Hyoo Lim
Chief Technology Officer
Recent News
businesswire
2025-11-01
2025-10-19
Company data provided by crunchbase