AdventHealth · 18 hours ago
Unit Secretary PAT
AdventHealth is a community-focused healthcare organization that aims to uplift individuals in body, mind, and spirit. The Unit Secretary PAT is responsible for answering telephones, assembling medical records, and serving as a communication liaison for patients and healthcare teams, while ensuring confidentiality and security.
Health CareHospitalOnline Portals
Responsibilities
Answers telephones and intercom professionally, taking and relaying messages accurately and promptly
Assembles complete medical records for each patient
Provides printed verification of physician consults, including time, date, and personal information
Acts as a communication liaison for patients, families, and the interdisciplinary healthcare team
Greets visitors and answers telephones with a positive attitude while maintaining security and confidentiality for patients
Clarifies unclear orders with the RN/LPN
Ensures accurate patient location within the computer and promptly removes patients upon discharge
Monitors PALS list and notifies the primary nurse of new orders and pending results every 30 minutes
Serves as a resource for medical and nursing staff regarding the order entry process and may initiate Quality Measure Consoles as needed
Maintains a neat and tidy work area
Conducts customer service rounds, responding to patient requests within the scope of practice, such as providing ice, blankets, pillows, and adjusting room temperature
Initiates work orders and manages unit equipment, including allocation, distribution, and reconciliation
Assists with new patient room setup and orientation, and helps licensed staff with minor transport needs
Qualification
Required
Computer proficiency required, with strong proficiency in Microsoft Office software (Outlook, Word, Excel) and basic computer knowledge
Familiarity with medical terminology and computerized order entry required
Excellent interpersonal, communication (both verbal and written in English), and customer service skills required
Effective organizational, problem-solving skills, and the ability to follow directions and take instruction required
Ability to communicate effectively to all served, including face-to-face and through various communication devices
Demonstrates accurate typing skills and the ability to multitask, meet deadlines, and work well in high volume/stressful environments
Proficient knowledge of general office and communication equipment, including safe and efficient use of telephones, copier/fax machines, and computers
Discretion and the ability to maintain confidentiality required
Flexibility and the ability to prioritize tasks effectively required
Demonstrates recognition of emergency codes, infection control, life safety, fire plan, age-specific considerations, and implements measures to meet these needs
Understands the electronic medical record and proficiently uses it for retrieval of patient information under confidentiality guidelines
High School Grad or Equiv [Required]
Preferred
Medical terminology knowledge preferred
Additional languages preferred
Experience working in a hospital or medical center setting preferred
Technical/Vocational School [Preferred]
1+ year clerical or hospital experience preferably in a clinic or hospital setting [Preferred]
Benefits
Medical, Dental, Vision Insurance
Life Insurance
Disability Insurance
Paid Time Off from Day One
403-B Retirement Plan
4 Weeks 100% Paid Parental Leave
Career Development
Whole Person Well-being Resources
Mental Health Resources and Support
Pet Benefits
Company
AdventHealth
AdventHealth is a nonprofit healthcare system providing whole-person care through hospitals, clinics, and virtual services.
H1B Sponsorship
AdventHealth has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$0.25MKey Investors
Florida Blue FoundationKentucky Opioid Abatement Advisory Commission
2025-09-15Grant
2023-10-05Grant· $0.25M
Recent News
2026-01-24
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-19
2026-01-15
Company data provided by crunchbase