N.C. Department of Information Technology · 15 hours ago
Business Service Representative
Wake County, NC
Full-time
Hybrid
Entry, Mid Level
$34K/yr - $60K/yr
2+ years expThe North Carolina Department of Health and Human Services (DHHS) is one of the largest agencies in the state, responsible for ensuring the health and well-being of North Carolinians. The Business Service Representative will provide direct services to consumers seeking competitive employment, including job coaching, placement, and training support.
Information Technology & Services
Responsibilities
Managing work experiences for consumers
Job coaching by learning a job a consumer has been hired to do, teaching the consumer, making any adjustments needed due to a disability or visual impairment for work task success
Recommends environmental and/or job modifications, accommodations related to individual work tasks, using the latest and most beneficial technology and will ensure client training in operation of technology
Direct and regular contact with community and business leaders in developing work experience and job placement opportunities in assignment
Work directly and primarily with the Vocational Rehabilitation Counselor assigned to the area
Qualification
Required
Bachelor's degree in a human services or business field such as human resources, marketing, business administration, business management, healthcare management, or public administration from an appropriately accredited institution
Associate's degree in a human services or business field (identified above) from an appropriately accredited institution and two years of directly related work experience
High school or General Educational Development (GED) and four years of directly related work experience
an equivalent combination of education and experience
Preferred
Knowledge of or experience in case management
Knowledge of or experience working with a team of professionals to help a client meet a goal
Knowledge of or experience in job development, job placement, job retention, and mentoring and the ability to work with clients in these areas
Company
N.C. Department of Information Technology
The N.C.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Torre Jessup
Chief Operating Officer
Alysa Kelly
Executive Assistant to Chief Deputy/CIO/Chief Privacy Officer/Director of Enterprise Operations
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