LanceSoft, Inc. · 2 months ago
Service Technical Support – Career (Day)
Roseville, CA
Full-time
Onsite
Mid Level
$20/hr - $25/hr
3+ years expLanceSoft, Inc. is seeking a skilled Electronic Service Technician to support the testing, calibration, repair, and maintenance of electronic test equipment. This role is critical in ensuring the performance and reliability of precision instruments used in various technical applications.
Information Technology
Responsibilities
Perform functional testing, calibration, troubleshooting, assembly, and disassembly of electronic instrumentation
Diagnose and resolve issues to ensure equipment meets established specifications and performance standards
Apply technical knowledge to support both internal teams and external customers with effective solutions
Maintain detailed documentation of service activities and ensure compliance with quality and safety standards
Communicate effectively with cross-functional teams, including field service personnel and customer representatives, to ensure customer satisfaction
Collaborate on continuous improvement initiatives and contribute to innovative solutions within the designated area of expertise
Qualification
Required
Hands-on experience in electronic testing, calibration, and repair
Strong analytical and problem-solving skills with attention to detail
Ability to interpret technical documentation and schematics
Effective communication skills and a customer-focused mindset
Prior experience is strongly preferred. Applicant should have at least 3 years of related experience in the calibration and repair of electronic test equipment
Prior experience is strongly preferred working with high voltage and current instruments
This position requires some education, specialized training/certification, or Military experience
Experience using automated calibration software platforms (STE, PC Based, METCAL, TME etc) is a plus. Strong PC (MS Windows/Office) skills are a must
PMEL experience strongly desired
Requires excellent communication and organizational skills
Demonstrates electronic and mechanical competence
Works with clearly defined objectives on customer service assignments that may be repetitive in nature
Solves technical problems of limited scope and complexity
Performs adjustments, calibrations and basic repairs
Escalates more difficult repairs to experienced technicians
Exhibits the ability to build and maintain professional relationships with wide range of people
Adheres to the highest standards of business ethics
Provides consistent, solid contribution to team and service center delivery goals
Exercises good discretion in the use of time and other Client resources. Maximizes the use of existing assets, multi-tasks effectively, and ensures Client resources are used properly (i.e. connector care, ESD, ETE)
Maintains high workmanship standards and delivers on commitments. Promotes ESD, Service Note compliance, and other programs that are conducive to the delivery of high quality service and minimization of re-repair
Communicates effectively with internal and external customers. May initiate customer interaction as appropriate. Escalates issues through appropriate channels when necessary. This is done verbally or via written correspondence
Adheres to established production processes and is responsible for achieving established team production goals
Preferred
Familiarity with a wide range of Client test and measurement equipment preferred
Relevant technical degree or certification in electronics, engineering technology, or a related field is preferred
Company
LanceSoft, Inc.
Established in 2000, LanceSoft is a pioneer in delivering top-notch Global Workforce Solutions and IT Services to a diverse clientele.
5001-10000 employees
H1B Sponsorship
LanceSoft, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (55)
2024 (32)
2023 (23)
2022 (25)
2021 (60)
2020 (80)
Funding
Current Stage
Late StageLeadership Team
Ram Karuppusamy
Chairman & CEO
Simon Dealy
Chief Financial Officer
Company data provided by crunchbase