The Bank of Commerce · 7 hours ago
Payments Manager
Westside - Idaho Falls, ID 83402
Full-time
Onsite
Mid LevelThe Bank of Commerce is seeking a Payments Manager to oversee various payment programs. This role involves working closely with third-party providers and executive management to ensure proper system configuration and compliance in delivering payment solutions to customers.
BankingFinancial ServicesWealth Management
Responsibilities
P2P – Oversee the bank’s interfaces into the Zelle network and ensures that disputes, corrections and adjustments are properly routed and followed up on
Debit Card Processing – oversee debit card transaction system and ensure that bank staff are properly trained in the use of the system. Works closely with the Fraud Department to minimize unauthorized transactions
Debit Card Instant Issue and Card Reissue – Ensures that instant issue processes work as designed and that expiring cards are monitored and reissued
Prepaid Cards – Works closely with branch tellers to ensure prepaid cards are sold and tracked in accordance with established procedures
Bill Pay – Oversees the bank’s retail and commercial bill pay platforms. Ensures that bank staff are properly trained on the systems’ functions. Ensures that adjustments and disputes are properly routed and followed up on
Qualification
Required
Bachelor's degree from a four-year college or university; or related experience and/or training; or equivalent combination of education and experience
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Interpersonal Skills — Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things
Technical Skills – Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others
Oral Communication — Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions. Demonstrates group presentation skills
Written Communication — Writes clearly and informatively; Able to read and interpret written information
Ethics — Treats people with respect and consideration regardless of their status or position; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values
Organizational Support — Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity
Professionalism – Approaches others in a tactful manner; reacts well under pressure; accepts responsibility for own actions; follows through on commitments
Dependability — Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies the appropriate person with an alternate plan
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet
Company
The Bank of Commerce
The Bank of Commerce is proud to be your trusted, locally owned financial institution with 17 convenient locations across Idaho and Montana.
Founded in 1959
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Mike Morrison
President and CEO
Company data provided by crunchbase