Banner Health · 2 hours ago
IT Technician II
Phoenix, AZ
Full-time
Onsite
Entry, Mid Level
2+ years expBanner Health is a leading healthcare organization striving to improve patient experiences. They are seeking an IT Technician II to provide fundamental support for desktop computers and related technology, ensuring customer satisfaction and assisting with troubleshooting and problem resolution.
Health CareInsuranceNon Profit
Responsibilities
Maintains knowledge of standard work routines, equipment and day-to-day activities and/or routines
Applies intermediate level instructions and procedures to resolve information technology related problems of varying complexity. Chooses best alternative from group of known possibilities. Demonstrates flexibility to adapt to various situations
Demonstrates communication skills. Self-directed in completing daily responsibility. Demonstrates initiative in timely completion of assigned task. Responds to standard requests from internal and/ or external customers. Interacts primarily with department peers and/ or personnel, internal and external customers
Completes assignments within established procedures. Frequent review of work results. Maintains an organized and clean environment
Maintains current professional and technical knowledge relating to the healthcare industry by attending educational workshops/conferences, establishing personal networks, and/or maintaining relevant certification or licensure as business needs require
Takes high level responsibility for selected information systems. Performs work in a fast-paced multi-tasked environment where there may be conflicting priorities or tight deadlines. Has decision-making authority for projects and applications and works at peer level across diverse areas and multiple states. Participates in meetings, presentations, visioning sessions, strategic and planning sessions, implementation activities, and supports functions company-wide
Qualification
Required
Associate's degree or two years of related experience in Information Technology is required
Must be proficient and technically adept in the use and operation of a wide range of desktop, mobile devices and network connectivity
Knowledge of Microsoft Office O365 applications is required
Ability to troubleshoot complex issues and interact with various levels of customer and support groups
Requires communication and presentation and organizational skills to engage technical and non-technical audiences
Requires ability to communicate and interact across all services and at various levels
Must have knowledge of Information Technology in a fast-paced environment
Requires exceptional communication, both written and verbal
Working variable shifts and hours and carrying/responding to a pager may be required
Preferred
Additional related education and/or experience preferred
Benefits
Health and financial security options
Company
Banner Health
Banner Health operates as a nonprofit health care system in the United States. The company offers hospital care, home care, hospice care,
10001+ employees
H1B Sponsorship
Banner Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (85)
2024 (70)
2023 (35)
2022 (47)
2021 (51)
2020 (29)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Diane and Bruce Halle Foundation
2025-10-24Grant
Leadership Team
Andy Kramer Petersen
President & CEO Banner Health Foundation
Brian P. Kellar
Chief Executive Officer
Recent News
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