Account Growth & Client Relationship Manager jobs in United States
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Promofect · 2 days ago

Account Growth & Client Relationship Manager

positionMahwah, NJ
timeFull-time
remoteOnsite
seniorityMid Level

Promofect is a fast-growing branded merchandise company based in Mahwah, NJ, specializing in custom apparel and promotional products. They are seeking an Account Growth & Client Relationship Manager to own and grow customer relationships, manage accounts, and drive revenue through excellent service and proactive communication.

Marketing & Advertising
Hiring Manager
Eli Stiefel
linkedin

Responsibilities

Own a book of existing and past customers and actively follow up to drive repeat business
Answer inbound calls and manage customer inquiries professionally and confidently
Manage accounts end to end from first conversation through quoting, store launches, orders, and follow up
Help launch and manage online merch stores and customer programs
Proactively suggest ideas to help accounts grow their spend and engagement
Collaborate closely with production, marketing, and support teams
Keep clear notes, tasks, and follow ups in HubSpot CRM
Take ownership of improving customer programs and internal processes over time

Qualification

Account managementClient servicesSales supportHubSpot CRMFollow upCommercial mindsetOrganizedReliableCustomer communication

Required

Experience in account management, client services, sales support, or relationship based sales
Comfortable speaking with customers by phone and email
Organized, reliable, and strong with follow up
Commercial mindset with an interest in driving revenue through relationships
Able to work on site in Mahwah, NJ
Looking for a long term role with room to grow and take ownership

Preferred

Experience in promotional products, branded apparel, print, merchandising, or related industries

Benefits

Opportunity to grow into senior account or program leadership roles
Stable, collaborative office environment with room to make an impact

Company

Promofect

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Promofect creates perfect custom apparel, promotional items, and online storefronts. Headquartered in Mahwah, NJ. Trusted by leading national brands.
dateFounded in 2020
location
Mahwah, New Jersey, US
people-size2-10 employees
web-link
http://www.promofect.com

Funding

Current Stage
Early Stage

Leadership Team

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Eli Stiefel
CEO & Promotional Expert
linkedin
Company data provided by crunchbase