Account Manager, Corporate jobs in United States
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AlphaSense · 19 hours ago

Account Manager, Corporate

AlphaSense is a rapidly growing SaaS company that empowers professionals to make smarter decisions through AI-driven market intelligence. The Account Manager, Corporate is responsible for developing relationships with corporate clients, ensuring retention and growth of the customer base, and collaborating with account executives to identify new business opportunities.

AnalyticsArtificial Intelligence (AI)Machine LearningMarket ResearchSaaSSearch Engine
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Comp. & Benefits

Responsibilities

Maximize retention rate across the book of business
Increase and drive adoption of AlphaSense solutions into other business units of existing clients to uncover new opportunities, exceeding monthly, quarterly and annual revenue goals
Identify revenue at risk in order to best position the company to prevent churn
Forecast retention rates
Collaborate with Account Executives to identify growth opportunities within the book of business
Understand the ins and out of the business, roles, responsibilities, projects, performance metrics, etc. within our client base in order to more effectively: 1) communicate with users, 2) communicate with decision makers, 3) identify white space, 4) partner with AE to craft most compelling messaging to prospective users
Cultivate relationships with users and key stakeholders to ensure AlphaSense is viewed as a business partner rather than vendor
Hold Business Reviews with key stakeholders
Consistent proactive outreach with material and information that’s relevant for our user base
Serve as our boots on the ground and physical presence within each client (floor walks, lunch and learns, etc.)
Serve as both the advocate for AlphaSense to the client, and the client advocate within AlphaSense
Acquire value stories and product feedback from clients. Circulate internally to assist with product development, marketing, sales efforts

Qualification

Client relationship managementSaaS industry knowledgeBusiness acumenCommunication skillsProactive outreachTeam collaborationProblem-solvingAdaptability

Required

Strong ability to develop instant rapport with new people
Demonstrated success at managing and growing relationships within Fortune 1000 clients
Strong business acumen and commitment to effective processes and tactics
Ability to learn and adapt quickly
Understanding of best practices for client engagement within a SaaS environment
Grit, work ethic, initiative, enthusiasm and commitment
Exceptional oral, written and presentation skills
Ability to distill and explain complex issues in simple terms

Benefits

Competitive benefits program
Generous commission plan with uncapped earning potential
Equity

Company

AlphaSense

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AlphaSense is a platform harnessing AI to deliver insights, helping professionals make informed, impactful decisions. It is a sub-organization of AlphaSense.

Funding

Current Stage
Late Stage
Total Funding
$1.42B
Key Investors
BondCapitalGBlackRock
2024-06-11Series F· $650M
2023-09-28Series E· $150M
2023-04-11Series D· $100M

Leadership Team

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Jack Kokko
CEO and Founder
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Joe Hill
CFO
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Company data provided by crunchbase