Customer Growth & Field Sales Specialist jobs in United States
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Molly Maid USA · 8 hours ago

Customer Growth & Field Sales Specialist

Molly Maid is a locally owned franchise serving Northwest Dallas, focused on providing families with trustworthy cleaning services. The Customer Growth & Field Sales Specialist will drive growth by converting leads into long-term customers through in-home estimates and quality assurance.

Home Services

Responsibilities

Respond to inbound phone and web leads
Schedule and perform in-home cleaning estimates
Explain services and convert prospects into recurring customers
Follow up on open estimates and past customers
Conduct quality checks in customers’ homes after service starts
Maintain detailed notes in CRM/scheduling system
Work closely with the office and cleaning teams to ensure smooth start-ups
Identify opportunities to upsell additional services
Support daily operations when needed to ensure excellent customer experience

Qualification

Sales experienceCustomer serviceCRM softwareOrganizational skillsCommunication skillsPersuasivenessSelf-starter mindset

Required

1+ years in sales, customer service, hospitality, or field service roles
Confidence speaking with customers in person and over the phone
Strong organizational and follow-up skills
Ability to ask for the sale and handle objections professionally
Reliable transportation and comfort traveling to customer homes
Basic computer skills and ability to learn scheduling/CRM software
A self-starter mindset with a strong work ethic

Benefits

Performance bonuses for revenue milestones
May be eligible for annual performance bonus
Opportunity to grow into a leadership or operations role

Company

Molly Maid USA

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Trusted, Professional, Residential Maid Service Having a clean, comfortable home is important.

Funding

Current Stage
Late Stage
Total Funding
unknown
2015-06-12Acquired
Company data provided by crunchbase