Customer Program Manager jobs in United States
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Atlassian · 8 hours ago

Customer Program Manager

Atlassian is a fast-growing SaaS company headquartered in Salt Lake City, Utah, focused on enhancing developer productivity and experience. The Customer Program Manager will coordinate quarterly developer experience surveys and strengthen relationships with executive stakeholders to drive value for customers.

CollaborationEnterprise SoftwareSaaSSoftware
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Create and drive execution of detailed projects, working in collaboration with customer stakeholders
Own communication with clients regularly to provide our recommendations and manage expectations
Directly communicate with VP+ level executive stakeholders at customer accounts
Identify the needs of technology executives and prepare relevant analyses and reports to help inform decision-making and provide clarity into the health of their engineering organization and actions required to improve
Refine the strategies to deliver great value to customers through DX Program Manager services
Recommend and contribute to process improvements to maximize accuracy and efficiency within the Program Manager Services offering

Qualification

Change managementBusiness analyticsProject managementClient servicesCommunicationHighly organizedSelf-motivated

Required

1-4 years experience in a customer facing role
Prior experience in change management, consulting, business analytics, client services, project management, operations, etc
Excellent verbal and written communication skills; comfort presenting to strategic stakeholders/leadership
Highly organized and able to effectively manage a high volume of parallel projects at once
Able to provide great, consistent service to clients who are sometimes assertive and demanding
Self-motivated, able to work effectively under deadlines without much supervision, excellent follow-through

Benefits

Health and wellbeing resources
Paid volunteer days

Company

Atlassian

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Atlassian is a software company that offers proprietary software products for teamwork, project management, and software development.

H1B Sponsorship

Atlassian has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (351)
2024 (184)
2023 (190)
2022 (259)
2021 (156)
2020 (162)

Funding

Current Stage
Public Company
Total Funding
$210M
Key Investors
T. Rowe PriceAccel
2015-12-10IPO
2014-04-08Secondary Market· $150M
2010-07-14Series A· $60M

Leadership Team

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Michael Cannon-Brookes
Co-founder & Co-CEO
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Scott Farquhar
Co-Founder and Board Member
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Company data provided by crunchbase