NetSuite · 2 weeks ago
Sr Principal Program Manager - SF Bay Area, CA
United States
Full-time
Remote
Senior Level, Lead/Staff
$109K/yr - $223K/yr
6+ years expNetSuite is a leader in cloud solutions, and they are seeking a Sr Principal Program Manager to spearhead strategic initiatives across a complex organization. The role involves driving improvements throughout the Software Development Lifecycle and managing both foundational and customer-facing domains.
Cloud ComputingEnterprise SoftwareSaaSElectronicsSoftwareAppsComputerCRMiOS
No H1B
Responsibilities
Lead end-to-end SaaS programs, delivering timely, high-quality outcomes that exceed business and customer expectations
Develop and maintain program planning, tooling, roadmaps, OKRs, and best practices for internal teams and external stakeholders
Drive continuous process improvement using analytics, customer feedback, and by simplifying workflows – leveraging ML/AI where appropriate
Provide clear executive briefings and communicate program status, milestones, metrics, and risks to all stakeholders, ensuring effective change management
Ensure all deliverables meet security, compliance, and quality standards
Effectively manage virtual teams within a matrixed organization
Build and maintain strong relationships with global and regional customers, proactively addressing their needs and feedback with scalable solutions
Champion customer-centric practices that deliver measurable results and foster operational excellence
Qualification
Required
6 to 10+ years of experience
Must reside in the Bay Area
Ability to read, write, and speak English
In-depth knowledge of SaaS delivery, cloud technologies, and SDLC
Proficient in Agile/Scrum methodologies and Jira
Skilled with program management and data analytics tools
Experience with OKRs, release, and change management
Understanding compliance, security, and quality standards
Able to apply analytics, automation, ML, and AI for process improvement
Strong ability to translate complex initiatives into clear, actionable plans
Exceptional cross-functional collaboration in matrixed environments
Professional, empathetic communicator with customers, partners, and stakeholders
Strong written and verbal skills, including executive presentations and stakeholder alignment
Ability to clearly convey technical requirements to diverse audiences
Proven leadership in virtual, distributed teams
Excellent organizational, prioritization, and time-management skills
Customer- and results-oriented focus with a drive for measurable impact
Strategic thinker with strong problem-solving and adaptability
High attention to detail and commitment to excellence
Benefits
Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance
Company
NetSuite
NetSuite is cloud computing company dedicated to delivering business applications over the internet.
Founded in 1998Redwood Shores, California, USA
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$157.79MKey Investors
Meritech Capital PartnersTako VenturesStarVest Partners
2016-07-28Acquired
2007-12-20IPO
2007-02-05Secondary Market· $17.87M
Leadership Team
Brian Chess
SVP Technology and AI
E
Eli Johnson
Vice President, Global Sales Productivity
Recent News
crnasia.com
2025-11-27
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