Availability Manager, IT Services (AE26011132) jobs in United States
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The Bowen Group (a GTSC Company) · 5 days ago

Availability Manager, IT Services (AE26011132)

The Bowen Group, a GTSC company, is seeking an Availability Manager, IT Services to support their customer in the Fort Meade, MD area. This role involves overseeing all provided IT services, ensuring their availability, and managing service restoration during outages.

ConsultingInformation TechnologyLegal
badNo H1BnoteSecurity Clearance RequirednoteU.S. Citizen Onlynote

Responsibilities

Responsible for overseeing all provided IT services and ensuring they always remain available to the client
Responsible for desktops, servers, network, telephony and cloud-based services
When a service outage occurs, it is your responsibility to ensure service is restored as fast as possible

Qualification

Availability ManagementIT Services OversightService RestorationTechnical Process AnalysisCloud ServicesNetwork ManagementTeam CoordinationCommunication SkillsProblem Solving

Required

10 years of relevant experience and a bachelor's degree, or 15+ years of experience and a high school/GED diploma
Active TS/SCI with a polygraph
Ability to remain stationary for extended periods (50% of the time) and operate computer equipment and office machinery

Benefits

401K with employer contribution. Fully vested at 1 year anniversary.
Five (5) weeks comprehensive annual leave (25 workdays).
Additional leave can be earned in lieu of overtime.
11 Paid Federal Government Holidays.
Up to $5,000 annually for individually tailored education / training program.
Life Insurance at 1x annual salary with employee option to purchase additional coverage for self and dependents.
Short-term and long-term disability.
We contribute a generous portion towards the cost of monthly medical plans for any of the three medical, 1 dental and 1 vision plan provided by CareFirst.
All employees are eligible to earn generous incentives and performance bonuses.

Company

The Bowen Group (a GTSC Company)

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The Bowen Group has been strengthening the health and well-being of service members and the greater military community for more than 15 years.

Funding

Current Stage
Growth Stage

Leadership Team

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Raymond Roberts
CEO
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Robert Lech
President and COO
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Company data provided by crunchbase