Acrisure Trade Credit · 1 day ago
Payroll Manager
Grand Rapids Metro
Full-time
Onsite
Senior Level
5+ years expAcrisure Trade Credit is a company focused on building a community where people can grow and thrive. The Payroll Manager position is responsible for leading the payroll team to ensure efficient and compliant payroll services, while also providing outstanding customer service to agency partners and collaborating with various stakeholders.
CreditFinancial ServicesInsurance
Responsibilities
Supervise and mentor the payroll team, fostering a culture of accountability, service excellence and continuous learning
Identify skill gaps and provide ongoing training and development to ensure team readiness and performance
Own payroll processes within Workday, ADP, ServiceNow, and other payroll related technology
Manage and coordinate the work of the Payroll department to ensure accuracy and compliance. Payroll responsibilities include but are not limited to:
New agency payroll implementations
Processing of payroll for employees within multiple payroll frequencies
Mutli-state payroll processing
Ongoing payroll support of the organization
Provide concierge service by overseeing and managing the timeliness of daily communication between HR Associates, Finance, HR Business Partners, Acrisure Partners, other vendors and employees. Uses judgement to escalate matters when necessary
Partner closely with key stakeholders in HR Operations, HR, Compliance, Finance, Enterprise Applications, and others to ensure proper policy and practices align with business objectives
Maintain relationships with external vendors and ensure necessary data connectivity is achieved for accuracy
Identify, maintain, and develop metrics used to drive business decisions
Establish and monitor service delivery metrics and KPIs to measure team performance and inform operational decisions
Identify optimal solutions that meet the needs of the payroll functions by recommending process improvements, system enhancements and alternatives based on specific needs, while understanding best practices and risk mitigation
Collaborate with the HR Operations Enablement team to execute change initiatives and system upgrades
Remain informed of federal, state, and local requirements and regulations, interpreting and applying best practice to meet unique business needs
Qualification
Required
Ability to organize and manage multiple priorities effectively
Excellent written and verbal communication skills
Excellent problem-solving and analytical skills, and decision-making skills with the ability to drive process improvements and automation
Proficiency in Microsoft 365 software (Word, Excel, PowerPoint, etc)
Ability to positively interact with all levels
Ability to work independently, while also being able to contribute to a collaborative environment and provide and take direction
High level of discretion and confidentiality
Ability to lead and develop team and influence others
Excellent customer service skills
Demonstrated attention to detail and ability to produce accurate, quality work
Bachelor's Degree in Human Resources, Accounting, or related field - or recognized equivalent in education and experience, required or equivalent education and experience
Minimum of 5 years of experience managing, processing, and/or leading the payroll function in a multi-state environment with over 9,000 employees paid, required
Minimum 4 years experience of leadership required
Workday experience, required
In depth knowledge of federal, state, and local payroll tax requirements
Experience managing multiple employment entities
Experience with domestic and international payroll processing
Preferred
CPP Certification
Benefits
Comprehensive medical insurance
Dental insurance
Vision insurance
Life and disability insurance
Fertility benefits
Wellness resources
Paid sick time
Generous paid time off
Holidays
Employee Assistance Program (EAP)
Complimentary Calm app subscription
Immediate vesting in a 401(k) plan
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
Commuter benefits
Employee discount programs
Paid maternity leave
Paid paternity leave (including for adoptive parents)
Legal plan options
Pet insurance coverage
Company
Acrisure Trade Credit
WHAT WE DO: Help businesses & lenders grow sales, offer more competitive terms, and increase profitability.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Gene Ferraiolo
Partner
Company data provided by crunchbase