Cox Automotive Inc. · 11 hours ago
Senior Customer Project/Program Manager
Draper, UT
Full-time
Hybrid
Mid, Senior Level
$81K/yr - $122K/yr
4+ years expCox Automotive Inc. is seeking a Senior Customer Project/Program Manager to provide project management leadership for moderately complex, cross-functional initiatives. The role involves collaborating with customers and internal teams to define project needs, develop structured plans, and ensure successful execution from initiation through close-out.
AutomotiveDigital MarketingE-CommerceMarketing
No H1B
Responsibilities
Collaborates with customer stakeholders to understand key business challenges, operational needs, and process issues
Identifies where and how organizational capabilities and solutions can address customer requirements and deliver value
Works with internal functional teams to define detailed project scope, objectives, deliverables, and success measures based on client expectations
Creates and maintains comprehensive project plans covering schedule, tasks, resources, risks, and dependencies
Supports end-to-end project execution, including:
Requirements gathering and documentation
Project charter creation
Scope definition and validation
Detailed project planning and timeline management
Change control processes
Risk and issue identification, tracking, and mitigation
Project close-out activities and lessons learned
Status reporting and communication across stakeholders
Facilitates resource planning and allocation across project teams
Supports cost estimation, budget development, forecasting, and ongoing cost control
Ensures consistent application of project management methodology, standards, tools, and documentation throughout the project lifecycle
Monitors project health and compliance with internal governance requirements
Evaluates project outcomes and operational processes, identifying opportunities for improvements in efficiency, communication, and delivery effectiveness
Recommends enhancements to project management practices, tools, and workflows
Qualification
Required
Bachelor's degree in a related discipline and 4 years experience in a related field. The right candidate could also have a different combination, such as a master's degree and 2 years experience; a Ph.D. and up to 1 year of experience; or 8 years experience in a related field
Experience with Excel, PowerPoint and Copilot
Experience managing moderately complex projects across cross-functional teams
Strong understanding of project management principles, methodologies, and tools
Excellent communication, facilitation, and stakeholder management skills
Ability to lead requirements gathering, documentation, and scope definition
Strong organizational, analytical, and problem-solving abilities
Preferred
Experience working with customer-facing projects or operational process enhancements
PMP, CAPM, Scrum Master, or similar certification
Experience in budget development, cost control, and resource planning
Benefits
The flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations
Seven paid holidays throughout the calendar year
Up to 160 hours of paid wellness annually for their own wellness or that of family members
Bereavement leave
Time off to vote
Jury duty leave
Volunteer time off
Military leave
Parental leave
Company
Cox Automotive Inc.
Cox Automotive is the world’s largest automotive services and technology provider.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Scott LeTourneau
Executive Vice President & Chief Financial Officer
Roger Vidal
Vice President Of Engineering, Inventory Software Solutions
Recent News
2026-01-21
2026-01-07
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