Geek Squad Advanced Repair Technician jobs in United States
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Best Buy · 3 months ago

Geek Squad Advanced Repair Technician

Best Buy is committed to enriching lives through technology, and they are seeking a Geek Squad Advanced Repair Technician to provide technology support and repair for customers' devices. The role involves performing diagnostics, making recommendations, and ensuring timely repairs while delivering excellent customer experiences.

E-CommerceInternetRetailShopping
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H1B Sponsor Likelynote

Responsibilities

Perform diagnostic discoveries, make recommendations, repair devices and help customers both in-person and over the phone
Establish and maintain consistent rhythms for timely follow-up and ensure expectations are met or exceeded
Partner with other team members to maintain consistent and accurate documentation of customer requests and repairs
Ensure all repair tasks are completed in a timely manner and partner with leaders when issues arise
Maintain knowledge, skillsets and certifications through training courses

Qualification

TroubleshootingRepairing technology productsConsumer electronics knowledgeCustomer serviceMulti-tasking

Required

6 months of experience diagnosing, troubleshooting or repairing technology products
Experience actively using and learning about consumer electronics
Ability to work a flexible schedule including holidays, nights and weekends

Preferred

Strong ability to prioritize and multi-task in a fast-paced environment

Benefits

Competitive pay
Generous employee discount
Financial savings and retirement resources
Support for your physical and mental well-being

Company

Best Buy

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Best Buy is a multinational retailer of technology and entertainment products and services offering consumer electronics and more.

H1B Sponsorship

Best Buy has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (168)
2024 (159)
2023 (185)
2022 (181)
2021 (180)
2020 (66)

Funding

Current Stage
Public Company
Total Funding
unknown
1985-04-26IPO

Leadership Team

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Corie Barry
Chief Executive Officer
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Natasha (Tong) Young
Product Manager - Profile
Company data provided by crunchbase