Adobe · 6 hours ago
Senior Delivery Operations Analyst
United States
Full-time
Remote
Senior Level, Lead/Staff
$99K/yr - $202K/yr
10+ years expAdobe is a leading software company focused on empowering individuals and organizations to create exceptional digital experiences. The Senior Delivery Operations Analyst will be responsible for building and managing demand and revenue planning models, collaborating with various teams to enable data-driven decision making.
Artificial Intelligence (AI)ConsultingEnterprise SoftwareGraphic DesignImage RecognitionPhoto EditingSaaSSoftwareUX DesignWeb Design
Responsibilities
Model the end to end flow by maintain connection points (Bookings > Backlog > Revenue Burn > Revenue Forecast) with clear driver logic and traceability
Ensure forecast logic reflects delivery motion differences that affect revenue recognition, such as Time & Materials burn, Fixed Price / Milestone-based delivery, Ratable, Percent Complete
Own monthly variance drivers, focusing on Backlog Burn Rates, Book-to-Bill, start-date shifts, utilization changes, and mix impacts, and update forward assumptions with detailed rationale
Scenario modeling by building “what-if” capabilities based on pipeline conversion, start timing, ramp curves, utilization targets, etc. to pressure-test outcomes and inform leadership decisions
Translate demand into capacity by converting forecasted revenue/burn into role-based supply needs, accounting for ramp time, attrition, skill mix, and billability assumptions
Provide insights into Billable vs. Productive Utilization, identify bench pockets and bottlenecks, and recommend rebalancing, redeployments, skills alignment, subcontractor usage before hiring
Support capacity planning with options such as subcontractors/partners, when appropriate, to meet demand without over-hiring
Build controls for data quality checks, reconciliation to finance actuals, and a transparent change log of assumptions and driver updates
Align with global partners to drive a standardized taxonomy for business metrics (headcount, utilization, backlog, burn, bookings) definitions to ensure clarity
Produce a consistent, executive-ready output (metrics, drivers, narrative, risks, recommended actions)
Primary build environment (near-term): Advanced Excel modeling with structured inputs/logic/outputs, auditable assumptions, and performance-optimized design
Work with data sources such as CRM signals (e.g., Salesforce, Dynamics, Clari pipeline stages/velocity), Professional Services Automation (PSA) and Resource Management systems, Finance actuals and reporting
Partner with Data/BI teams to automate ingestion and publish repeatable views using SQL, with Tableau or Power BI
Collaborate with Ops tooling initiatives to reduce manual effort and improve visibility as we scale
Qualification
Required
10+ years in Strategic Finance, FP&A, Revenue Operations, or Professional Services Operations within Tech/SaaS/Consulting
Experience building and maintaining driver-based models from scratch
Strong services business proficiency: backlog, burn, utilization, realization, margin and the operational drivers that move them
Advanced Excel: builds scalable systems with structured design, dynamic drivers, robust controls, and advanced formulas
Forecasting techniques such as seasonality, ramp curves, regression, and sensitivity testing
Preferred
SQL (preferred): ability to extract/validate inputs from CRM/PSA sources; comfortable with joins, aggregations, and data validation
BI familiarity (preferred): Tableau / Power BI concepts (metrics, semantic definitions, dashboards, refresh cycles)
Benefits
Annual Incentive Plan (AIP)
Long-term incentives in the form of a new hire equity award
Company
Adobe
Adobe is a software company that provides its users with digital marketing and media solutions.
10001+ employees
H1B Sponsorship
Adobe has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1160)
2024 (1217)
2023 (750)
2022 (878)
2021 (742)
2020 (477)
Funding
Current Stage
Public CompanyTotal Funding
$2.5MKey Investors
Apple
1986-08-20IPO
1984-10-01Series Unknown· $2.5M
Leadership Team
Shantanu Narayen
CEO
Dan Durn
Chief Financial Officer
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