Capital Health (US) · 2 hours ago
Process Improvement Engineer - FT - Day - Management Engineering Lawrenceville NJ
Lawrenceville, NJ
Full-time
Onsite
Mid Level
$77K/yr - $114K/yr
3+ years expCapital Health is the region's leader in providing progressive, quality patient care with significant investments in advanced technology and exceptional staff. The Process Improvement Engineer supports process and performance improvement activities throughout Capital Health, acting as a consultant and educator to enhance operational efficiency and patient care quality.
BiotechnologyHealthcareHealth CareMedicalOncology
Responsibilities
Exercises discretion and judgement to perform operational assessments, including data collection, interpretation, and analysis; labor productivity analysis, and other proper tools and methodologies to ensure efficient and effective utilization of hospital's resources. Educates management and staff in collecting data, data analysis and the use of appropriate assessment tools and methodologies
Provides on-site consultation and training to department heads and senior management team to assist them in understanding and using methods and tools for managing resources, such as labor, equipment and supply, space, and other assets, more efficiently
Supports managers by providing timely and accurate productivity and operational benchmarking in order to help identify opportunities for improvement, organize resources, select and implement the appropriate improvement methodology and ensure projects are conducted successfully
Analyzes resource utilization data and compares to available internal/external benchmarking data to develop recommendations for effective resources utilization and allocation
Collects data from existing databases or through observations and provides analyses and recommendations on existing or new processes
Works in collaboration with both clinical and non-clinical areas to improve/optimize processes, increase productivity and operational efficiency, and improve patient flow and organizational capacity; enhances quality of care and patient safety, improves customer satisfaction and contains/manages costs
Supports the development of curriculum and conducts education and training in process improvement and productivity enhancement methodologies to project teams, department management, hospital administration and frontline staff. Provides group facilitation as well as individual coaching to mitigate specific skill gaps
Leads or facilitates process and performance improvement activities/events using proper improvement methodologies. Collects, records, reports lessons learned
Effectively mentors and coaches leaders and managers in their roles to support performance improvement., especially with regard to effective leadership and people practices in creating a performance culture. Helps create and sustain the motivation to succeed through the creation of effective department/team vision statements and goals
Develops effective working relationships with staff and a network of technical resources. Makes presentations both formally and informally
Identifies roadblocks and barriers that hinder the progress of improvement efforts and provides appropriate solution recommendations. Monitors and intervenes to assure progress, continually assessing team dynamics and providing conflict resolution as needed
Ensures, as an effective team player, the success of operational projects that Management Engineering Department supports. Monitors results and participates in the post-implementation evaluation to determine if improvements of the redesign are realized and to ensure that solutions are identified and implemented to achieve the intended results
Maintains active awareness of continuous improvement methodologies and effective business/management practices through professional development and seminar attendance. Researches for ways to apply innovative approaches, as appropriate, in the projects undertaken
Assists in communicating Capital Health's improvement agenda internally and externally as directed
Qualification
Required
Bachelor's degree in Industrial Engineering, Operations Research, Organizational Development, Education, Finance, Management, Healthcare Administration, or other related field
Three years experience in performing and/or facilitating process/operations improvement activities
Strong service orientation required
Must be able to communicate effectively with client personnel and employees at all organizational levels
Develop effective working relationships with staff and a network of technical resources
Making presentations, serving as an instructor, and presenting timely reports to management
Strong leadership, coaching and mentoring skills
Change management skills required
Able to relate to diverse ages and demographic backgrounds
Must be a team player with the ability to exercise sound judgment and discretion
Ability to solve problems, be able to plan and be well organized
Able to build strong support and consensus
Ability to manage results, process and relationships
Demonstrates understanding of operational, financial and human resource implications of large-scale change efforts
Demonstrates strong team dynamics and intervention skills
Able to lead, organize and conduct educational activities for all levels of the organization
Strong Microsoft Office applications (Excel, Word, Powerpoint)
Preferred
Master's degree
Lean Six Sigma Green Belt certification
Basic knowledge of a discrete event simulation tool and statistical analysis tool (i.e. Minitab)
Benefits
Medical Plan
Prescription drug coverage & In-House Employee Pharmacy
Dental Plan
Vision Plan
Flexible Spending Account (FSA)
Healthcare FSA
Dependent Care FSA
Retirement Savings and Investment Plan
Basic Group Term Life and Accidental Death & Dismemberment (AD&D) Insurance
Supplemental Group Term Life & Accidental Death & Dismemberment Insurance
Disability Benefits – Long Term Disability (LTD)
Disability Benefits – Short Term Disability (STD)
Employee Assistance Program
Commuter Transit
Commuter Parking
Supplemental Life Insurance
Voluntary Life Spouse
Voluntary Life Employee
Voluntary Life Child
Voluntary Legal Services
Voluntary Accident, Critical Illness and Hospital Indemnity Insurance
Voluntary Identity Theft Insurance
Voluntary Pet Insurance
Paid Time-Off Program
Company
Capital Health (US)
Capital Health is the region’s leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advanced technology.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$1MKey Investors
Bank of America
2023-05-03Grant· $0.5M
2022-10-13Grant· $0.5M
Leadership Team
Arlene Walsh
Chief Operating Officer
Stephen Miller, JD
Sr. Vice President, Chief Legal Officer
Recent News
The Philadelphia Inquirer
2025-09-02
Company data provided by crunchbase