NEOGOV · 13 hours ago
Administrative Technician, Senior - Economic Support & Independence
VA 23219, VA
Full-time
Onsite
Mid, Senior Level
$45K/yr - $75K/yr
3+ years expNEOGOV is seeking a highly qualified individual for the position of Administrative Technician, Senior in the Department of Social Services. This role involves providing high-level administrative support to the Deputy Director of the Economic Support & Independence Division, including decision-making for transaction processing and customer support.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Serving as the Division's receptionist and providing varied administrative support to the Deputy Director
Preparing correspondence related to hiring, promotions, special assignments and assists Deputy Director with all new hire-related documents/activities
Preparing reports, correspondence, schedules, memos, presentations, and meeting minutes
Preparing, sorting, prioritizing and distributing incoming and outgoing mail, and maintaining computer tracking system for electronic mail
Scheduling appointments, meetings, conferences, training events and maintaining calendars, and faxing and copying documents
Monitoring inventory and ordering supplies
Initiates payments, travel advances/settlements and/or payroll and overtime reconciliation
Receiving and following up on phone calls/other communication from internal and external customers, etc
Track and assist with resolving escalated inquiries/complaints
Collaborate with department heads to conduct process reviews, identifying efficiency improvements
Serve as a subject-matter expert for administrative processes, systems, and policies
Review work for accuracy, completeness, and adherence to policies and procedures
Act as a liaison between divisions, leadership, and external stakeholders
Other related duties as assigned
Qualification
Required
Considerable knowledge and experience with software such as Microsoft Word, Excel, and Outlook
Administrative and clerical procedures, and business principles and managing files and records, and designing forms
Demonstrated skills in entering data accurately
Maintaining confidentiality
Utilizing critical thinking and analytical skills to solve problems
Demonstrating excellent customer service
Demonstrated ability to follow established procedures
Work independently with little supervision
Use sound judgement and decision-making
Attention to detail and prioritize multiple responsibilities
High School Diploma or GED
Three years of related clerical or office support experience
An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification
A Notary Public designation may be required for some assignments
Preferred
Associate's or Bachelor's Degree in Business-related field and three (3) or more years of relevant experience
Demonstrated skills in operating computers and using word processing, spreadsheets, email, database, presentation software applications and the Internet
Data entry skills with attention to detail and accuracy
Excellent customer service skills and ability to interact in a professional manner with all levels of agency personnel and a diverse public, including all those seeking social services
Knowledge of alpha/numeric filing systems
Ability to communicate effectively both verbally and in writing
Ability to proof documents for grammatical corrections
Working knowledge of basic math, accounting and/or bookkeeping
Benefits
Virginia Retirement System (VRS)
Language Incentive
Referral Bonus
Tuition Assistance Program
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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